Medical Assistant (Chicago)

Job Description: Medical Assistant

Department: Family Medicine

Status: Full-Time Non Exempt

Location : 6374 N Lincoln Ave. Chicago IL 60659

Reports To: Medical Assistant Manager

Compensation: $23 – 28/hour

Midwest Refuah Health Center (MRHC) is a growing, mission-driven community health center and Federally Qualified Health Center (FQHC) Look-Alike committed to providing accessible, high-quality care to our community. Our clinical and administrative teams work closely together to provide high-quality care while making patients feel welcomed, respected, and supported.

We are looking for an experienced, compassionate, and energetic Medical Assistant to join our team. Our Medical Assistants are an important part of the care team and play a hands-on role in creating a positive patient experience while keeping the clinic running smoothly.

This is a great opportunity for an MA who enjoys working directly with patients, supporting providers, staying busy, and being part of a collaborative team. No two days are exactly the same, and we’re looking for someone who is proactive, dependable, organized, and willing to jump in wherever needed. This is a full-time position with flexibility required for some evening and weekend hours.

We offer a comprehensive benefits package, including:

• Health, Dental, Vision & Life Insurance
• 401(k)
• FSA/HSA options
• Short-Term Disability
• Paid Holidays
• Floating Holidays
• 15 Days of Paid Time Off
• Tuition Reimbursement Program
• Schedule & Physical Requirements

What You'll Do

As a Medical Assistant, you will support patients and providers throughout the entire visit, including:

• Welcome and escort patients to exam rooms and accurately obtain vital signs, including weight, height, pulse oximetry, blood pressure, and respiratory rate
• Obtain and document patient histories, including past medical, family, and social history, in the EMR
• Assist patients with completing forms, questionnaires, and other documentation
• Administer injections and perform phlebotomy under provider direction
• Perform point-of-care testing and properly label and process specimens
• Assist with prescription refills and communicate lab results to patients
• Prepare exam and procedure rooms and ensure they are clean, stocked, and ready for use
• Assist providers during medical procedures while following individual provider instructions and preferences
• Provide patients with clear post-visit instructions and ensure follow-up care is communicated
• Support referral coordination and follow-up
• Actively prepare for and participate in daily team huddles
• Monitor and replenish medical supplies
• Step in to support front-desk and administrative functions when needed to keep the clinic operating efficiently
• Assist with patient check-in/check-out, scheduling, and appointment coordination during high-volume periods
• Cross-train and collaborate with administrative and clinical team members to maintain smooth patient flow and minimize wait times
• Perform other duties as assigned to support the needs of the team

The ideal candidate will have:

• Previous experience as a Medical Assistant in a healthcare setting
• Strong customer service and communication skills
• A warm, professional approach to patient care
• The ability to work efficiently and stay organized in a fast-paced environment
• Experience with both clinical and administrative healthcare responsibilities
• Familiarity with electronic health records and scheduling systems
• Excellent attention to detail
• The ability to maintain patient confidentiality and comply with HIPAA requirements
• A team-oriented attitude and willingness to step in and help wherever needed
• The ability to work independently while also collaborating effectively with providers and coworkers

Education & Experience

• High school diploma or GED required
• Medical Assistant certification preferred
• 1–2 years of related healthcare experience or an equivalent combination of education and experience
• Proficiency with computer systems and electronic health records

The position requires the ability to:

• Stand, walk, and move throughout the clinic for extended periods
• Sit and work at a computer
• Use hands and arms for clinical and administrative tasks
• Walk up and down stairs
• Occasionally lift and/or move up to 25 pounds
• Work in an environment where there may be exposure to communicable diseases, blood, and other bodily fluids

Midwest Refuah Health Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, pregnancy or related conditions, or disability.