Security Supervisor (Overnight)

Job Description Join our award-winning team at The Fountains Resort located in Orlando, FL as an Security Supervisor. As a Security Supervisor, you'll play a vital role in ensuring the safety and well-being of our guests, owners, and team members. You'll provide proactive, professional security services while delivering exceptional hospitality. Here is why you will like it here: Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision Recognition Programs and Rewards Travel Discounts Program Outstanding Paid Vacation Program and Paid Sick Days Employee Assistance Program that supports your physical and mental wellbeing 401(k) program with company match Tuition reimbursement programs Employee Stock purchase program Numerous learning and advancement opportunities And more! Schedule: Full-Time, Year Round; This position is primarily an afternoon shift which is from 3pm - 11:30pm, including weekends and holidays. Key Responsibilities: Conduct routine and random inspections of property and grounds to prevent theft, vandalism, fire, and accidents. Supervise and respond to emergency and alarm systems. Maintain detailed inspection reports and incident documentation. Investigate security incidents, accidents, and suspicious activities; gather witness statements and prepare comprehensive reports. Provide outstanding guest service-answering questions, giving directions, and assisting with deliveries. Patrol the resort's interior and perimeter to identify potential safety or security risks. Administer basic first aid and CPR when vital. Support team operations and assist colleagues as needed. What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience: Ability to patrol the property for 8-9 hours at a time Valid driver's license Ability to greet and interact with guests in a friendly and effective manner. Have full and open availability and can work any shift including weekends and holidays. Must have previous computer experience and excellent verbal and written social skills to write incident reports It would be effective in this position for you to demonstrate the following capabilities and distinctions: Prior security experience in the hotel/hospitality industry Military or law enforcement background Current First Aid/CPR certifications We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations. Responsibilities Key Responsibilities: Conduct routine and random inspections of property and grounds to prevent theft, vandalism, fire, and accidents. Supervise and respond to emergency and alarm systems. Maintain detailed inspection reports and incident documentation. Investigate security incidents, accidents, and suspicious activities; gather witness statements and prepare comprehensive reports. Provide outstanding guest service-answering questions, giving directions, and assisting with deliveries. Patrol the resort's interior and perimeter to identify potential safety or security risks. Administer basic first aid and CPR when vital. Support team operations and assist colleagues as needed. Qualifications What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience: Ability to patrol the property for 8-9 hours at a time Valid driver's license Ability to greet and interact with guests in a friendly and effective manner. Have full and open availability and can work any shift including weekends and holidays. Must have previous computer experience and excellent verbal and written social skills to write incident reports It would be effective in this position for you to demonstrate the following capabilities and distinctions: Prior security experience in the hotel/hospitality industry Military or law enforcement background Current First Aid/CPR certifications About Us What makes Hilton Grand Vacations unique? There's nothing more rewarding than creating lifelong memories, for yourself and for others. And that's what you'll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we're dedicated to recognizing, rewarding and supporting every achievement, however big or small. It's all part of making incredible memories, together. Find your path in a career that really matters, where you'll truly belong. Join our growing, innovation-driven team today. About the Team Be the heart of exceptional guest experiences by joining our resort operations teams. In each of our roles, from administration to recreation, you'll be making people's day every day. Whether you're creating a beautiful atmosphere at our properties and resorts, or delivering a warm and friendly spirit that ensures each interaction with our Club Members and guests is a special one-your role on our resort operations Team will be essential in making lifetime memories for our guests. Hilton Grand Vacations