Premium Auditor

FrankCrum is a Top Workplace!

Frank Winston Crum Insurance (FWCI) issues Workers' Compensation and General Liability policies by offering flexible coverage and payment options to meet the varied needs of businesses. Over the years, FWCI has grown from a single-state insurance carrier to one that is licensed in over 40 states and continues to expand. In addition to regional and product line growth, FWCI has enhanced its value-added services. What has not changed though is the firm's commitment - echoed throughout the family of companies - "always to do the right things for the right reasons!"

The Role You'll Play to Create Success

We are excited to announce our search for a full-time Premium Auditor! In this role, you will have the opportunity to impact the FrankCrum business everyday by performing quality premium auditing of commercial policyholder operations and financial records including company payroll, bank statements, profit and loss statements, tax returns, general ledger, cash disbursements, and expense ledgers to determine final exposures and premium adjustments on auditable commercial lines policies.

1. Performs primarily virtual/hybrid reviews of policyholder's payroll, accounting, and financial records to determine final exposures on auditable commercial lines policies.
2. Reviews policyholder's business operations to determine correct classification(s) and identifying factors affecting insurability.
3. Ensures that audited exposures (payroll, sales, fixed assets, etc.) are accurately calculated within strict insurance guidelines.
4. Communicates audit findings through detailed formal reports supported by audit workpapers.
5. Reviews appropriate audit documentation and/or company policy systems, to determine auditable exposures and coverages provided by the policy and plan audit strategy.
6. Investigates policyholder operations to obtain actual exposures, verify classifications as they apply to the policy and ensure conformity to various state laws and insurance regulations for the appropriate audit period.
7. Prepares detailed work papers and written correspondence in support of audit findings.
8. Provides external customers (i.e., agents and insureds) and internal customers (i.e., underwriting, policy processing, claims and accounting) with information to assist in their understanding of audit-related matters, including audit exposures, procedures, and worksheets.
9. Discusses issues and problems with the insured to ensure understanding of the change in premium exposures and to maintain good customer relations.
10. Remains informed of changes and current information relative to premium auditing through discussion and correspondence with experts and industry-related literature.
11. Maintains Premium Audit processes, policies, and procedures.
12. Facilitates, interprets, and apply auditing rules and regulations per Company and Bureau guidelines.
13. Compiles and distributes any audit process changes, class code changes, etc. from regulatory partners (NCCI), (PAAS/ISO), State OIR Bureaus.

The Attributes We Seek

Bachelor's degree in Insurance, Accounting, Finance, Management, Business Administration, a related field, or equivalent experience.
Knowledge of Premium Audit and Underwriting principles, NCCI Basic Manual Rules, and the application of Labor Codes.
4-5 years of experience in Workers' Compensation/General Liability insurance operations or any equivalent combination of education, and training.

Our Competitive Benefits

Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:
Health Insurance is zero dollar paycheck cost for employee's coverage and a low cost for family plan.
Dental and Vision Insurance
Short Term Disability and Term Life Insurance at no cost to the employee
Long Term Disability and Voluntary Term Life Insurance
Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
Flexible Spending Accounts for Medical and Dependent Care Reimbursement
Health Savings Account funded by FrankCrum
Paid time off and holiday pay
Education Benefit Program at the IRS Maximum allowance
PTO cash out
Tickets at Work
Alero Financial and its robust credit union benefits program
Employee and client referral bonus programs
Disaster Relief Fund for employees


What's Special About FrankCrum

FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This "family of employer solutions" employs approximately 500 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.


The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, and Clearwater Free Clinic!

If you want to play this role to positively impact our client's day-to-day business, then apply now!

FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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