Billing Support Coordinator

Substance Use Disorder Billing Support Coordinator

This position supports the Substance Use Disorder (SUD) program by ensuring accurate, complete, and compliant documentation of all services prior to billing submission. The role works closely with case managers, counselors, and the billing department to review service records, correct documentation issues, and ensure all required information is properly prepared and ready for timely billing submission. The position helps maintain documentation accuracy prior to billing submission and ensures compliance with county and program requirements, including SAPC guidelines. This role is key in bridging clinical service delivery and the billing process to ensure timely and accurate reimbursement.

Responsibilities include processing all services and billing documentation for the current month, monitoring corrective and preventive actions related to documentation accuracy, compliance, and billing readiness, preparing reports to communicate billing status and documentation completeness, finalizing draft billing to ensure it is ready for processing at the directors request, tracking and reporting staff billing documentation every 24-48 hours to the program director, obtaining the medical directors signature for billing and documentation purposes, communicating with SAPC to make requested changes and provide required information, reviewing sign-in sheets for accuracy, making corrections as needed, and ensuring proper documentation and submission to the Program Director, ensuring billing logs are completed and submitted to the Program Director on the 3rd of each calendar month, attending county meetings relevant to the adult program, including MAT and SUD program-related meetings, completing all reporting and spreadsheet requirements in accordance with requests from the Program Director and Billing Director, maximizing billing opportunities by accurately identifying and applying all appropriate CPT codes to ensure the full range of eligible services are captured and billed, compiling documentation for providers to finalize charts/records in PCNX prior to submission to the Billing department, and submitting billable reports to the Billing Department within the appropriate timelines. Other duties as assigned by supervisor.

Qualifications and requirements include the ability to communicate clearly with State, Federal, and County officials, strong computer proficiency, a minimum of two years experience working in the field of addiction, high motivation with strong verbal and written communication skills, proficiency in Microsoft Office Suite, experience working with Drug Medi-Cal clients (Adult and Youth) preferred, and understanding of Drug Medi-Cal requirements/process preferred.