Bilingual Multichannel Support Supervisor
ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is looking for a Supervisor (Bilingual) to lead Customer Support Services in Providence, Rhode Island. The role demands proficiency in both English and Spanish, overseeing activities to meet established service standards and ensuring customer satisfaction. Key responsibilities include monitoring team performance, managing escalations, and mentoring staff. Candidates must have significant customer service experience and a bachelor's degree is preferred. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
Vacancy posted 1 day ago
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