Treatment Coordinator

Lash/Rubin Orthodontics, located in West Bloomfield Township, MI, is a leading provider of high-quality orthodontic care for children, teens, and adults. Our practice is known for its welcoming atmosphere, state-of-the-art technology, and commitment to creating beautiful, healthy smiles. We are a compassionate, patient-centered team dedicated to providing exceptional experiences and results for every patient who walks through our doors.
Are you an outgoing, detail-oriented people person? Do you have strong telephone skills and a knack for salesmanship? If so, you may be the perfect fit for our fast-paced orthodontic office! We offer a great team environment where members stay long-term. As a Treatment Coordinator, you'll be responsible for running the new patient process, managing finances, and scheduling appointments. This full-time role averages approximately 35 hours per week.

Treatment Coordinator

Key Responsibilities
Welcome and engage new patients, providing a warm, friendly introduction to our practice
Guide patients through the new patient process, including consultations and onboarding
Present treatment options and financial arrangements clearly and confidently
Assist patients in understanding their recommended treatment plans and answer related questions
Coordinate and schedule initial and follow-up appointments
Handle telephone inquiries with professionalism and warmth
Maintain accurate and detailed patient records and documentation
Follow up with patients regarding pending treatment decisions
Collaborate with doctors, clinical team, and administrative staff to ensure seamless patient care
Handle insurance verification, benefit explanations, and payment processing
Uphold the highest standards of customer service and professionalism
Contribute to a positive, team-oriented office culture

full-time $26 - $28 per hour

- Competitive salary based on qualifications and experience.

• 401(k)
• Employee discount

Monday through Friday and one Sunday a month

Spanish fluency
Excellent interpersonal, communication, and customer service skills
Strong organizational abilities and attention to detail
Salesmanship and effective telephone communication skills required
Ability to explain complex treatment and financial information clearly
Positive, energetic attitude and a genuine passion for helping others

Previous experience in orthodontics, dental, or healthcare administration preferred
Proficiency with dental/orthodontic practice management software a plus
High school diploma or equivalent required; further education or certifications preferred

[1] Please apply through the Jobley application form
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[2] A recruiter will contact you to schedule an interview
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[3] Interview
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[4] Job offer
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[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.
*The average time from application to job offer is about one week to one month.
*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.

$75

If you land this job through Jobley, you will be eligible for a jobley bonus.