Customer Service Associate

Job Description

Job Description

Benefits:

• 401(k)
• Employee discounts
• Health insurance
• Paid time off
• Free uniforms

About the Role:
Southern Steer Butcher in Concord, OH is looking for a passionate and friendly Customer Service Associate to join our team! This is a fantastic opportunity to be part of a specialty butcher shop where quality meats and exceptional customer experiences are at the heart of everything we do. If you love food, people, and a fast-paced environment, we want to hear from you!

Responsibilities:

• Greet and assist customers in a welcoming, knowledgeable, and professional manner
• Help customers select cuts of meat, marinades, and specialty products based on their needs
• Process transactions accurately using point-of-sale (POS) systems
• Maintain a clean, organized, and well-stocked sales floor and display cases
• Package and label meat products according to store standards
• Answer customer questions about product sourcing, preparation, and cooking techniques
• Collaborate with team members to ensure smooth daily store operations

About Us:
Southern Steer Butcher is a beloved specialty butcher shop known for offering premium, hand-selected cuts of meat alongside house-made marinades, seasonings, and sides. Customers keep coming back for our unmatched quality, personalized service, and the expertise our team brings to every interaction. We pride ourselves on fostering a fun, supportive work environment where employees are passionate about what they do and proud of the products they stand behind.