Case Administrator

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Case Administrator Full Time Burbank, CA, US Requisition ID: 3344 Salary Range: $71,000.00 to $77,500.00 annually DAY SHIFT: Mon: 8:30am-5pm; Tue: 8:30am-5pm; Wed: 8:30am-5pm; Thu: 8:30am-5pm; Fri: 8:30am-5pm; Sat: occasionally; Sun: OFF Do you have what it takes to be a C.A.R.E-giver and join our crew? Do you connect with the following concepts? C ompassionate; you display empathy and appreciate the uniqueness in every individual A daptability: you thrive on change and have a curiosity to learn R espect: you build the self-esteem of others and treat everyone with dignity E mpowerment: you take initiative and own your actions; serving as a role model for others to do the same. These four values are also our company values and will enable a successful career at MDH Network. We provide services to intellectually and developmentally challenged adults in their homes and community, supporting their daily routines and recreational activities. Responsibilities Manage and develop a multidisciplinary, high‑performing team through hiring, training, coaching, and empowering them to consistently deliver high‑quality services. Oversee service outcomes, including staff schedules, labor hour reporting, and completion of Special Incident Reports (SIRs). Develop preventative action plans and monitor compliance. Ensure effective case management by supporting the successful execution and updates to Individual Service Plans (ISPs) and implementing best practices regarding individual rights, family dynamics, and appointment schedules. Provide hands‑on support and serve as a role model to ensure team practices meet or exceed organizational expectations. Collaborate with key leaders and stakeholders to prioritize, lead, and participate in all required training, team and company meetings to build knowledge and capabilities. Coach and hold the team accountable for the company’s C.A.R.E. values (compassion, adaptability, respect, empowerment) and recognize and share performance feedback. Qualifications High School diploma or GED equivalent; minimum age 18. Associate degree in psychology, behavioral science, social services, or related discipline, or three years of relevant experience working with individuals with intellectual or developmental disabilities, behavioral challenges, dual diagnoses, or forensic involvement. Three years of supervisory/management experience. Valid driver’s license and California automobile insurance coverage to drive personal vehicle to community locations. Ability to read, write, and speak English. Bilingual in English/Spanish preferred. Benefits Comprehensive medical, dental, and vision insurance plans and vacation pay. 401(k) plan with a 5% match and company‑paid group life insurance, with optional additional coverage. Employee Assistance Program including financial, legal, mental health, and wellness services. Employee discounts for travel, sporting events, entertainment, and other leisure activities. Contact Phone: View phone number on click.appcast.io Email: View email address on click.appcast.io Address: 13215 Penn Street Suite 630, Whittier, CA 90602 We are a values-based company committed to fulfilling our responsibility to employees and the communities we serve. We pride ourselves in fostering a diverse, friendly, and collaborative culture — as such we are an Equal Employment Opportunity Employer, and we are committed to an inclusive and employee‑engaged work environment. #J-18808-Ljbffr Mdh-Network