Assistant Branch Manager

Overview Primary Office Location: 3714 Davis Drive, Morrisville, North Carolina 27560. Position Title: Assistant Branch Manager Business Unit: Retail Reports to: Varies Based on Assignment Position Overview This position is primarily responsible for consistently meeting customer asks within the retail branch environment and assisting with the management of the branch and sales team. The incumbent will develop and maintain a personal referral network, execute branch leads according to consumer bank standards, perform successful execution of all customer transaction requests, and convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. Responsibilities Promotes the sales process through referral management, leveraging sales leads, outbound calling, and identifying customer financial needs. Make appropriate recommendations in the selling and cross-selling of bank products and services to meet customers\' banking needs in a courteous and professional manner. Incorporate FNB digital products and services into customer interactions. Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards. Assists with the management of daily sales activity through branch staff coaching of prescribed sales activities, assisting with pre-shift sales huddles, and monitoring and measuring sales results. Coordinates and completes the operational duties as assigned, by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensuring all tasks performed adhere to current policy and procedures. Performs traditional teller transactions as needed. Performs other related duties and projects as assigned. Compliance and Risk All employees have the responsibility and accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Qualifications Minimum Education: High School or GED Minimum Experience: 2 years of job-related experience Skills: Excellent customer service; Excellent written and verbal communication; Excellent organizational, analytical and interpersonal skills; Detail-oriented; Proficiency with PC and job-related software; MS Word (Basic); MS Excel (Intermediate); MS PowerPoint (Basic); Experience in a related position; Knowledge of banking policies, procedures, consumer products and services; Sales and customer service skills Licenses/Certifications Nationwide Mortgage Licensing System and Registry Identifier preferred but may be required. Physical Requirements N/A Equal Employment Opportunity It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered. #J-18808-Ljbffr