Terminal Supervisor

Terminal Supervisor

We are currently seeking a reliable and safety-conscious Terminal Supervisor to join our team. The Terminal Supervisor will be responsible for overseeing the terminal's daily operations, ensuring all activities comply with company policies, regulatory requirements, and Shipper/Customer specifications, and staying committed to our four core values of safety, quality, honesty, and efficiency.

The Supervisor will manage staff, train employees, facilitate efficient operations, and maintain a safe and compliant work environment. The Terminal Supervisor will also focus on quality control, customer service, and environmental health and safety.

Key Responsibilities

Training Responsibilities:

• Policy and Procedure Training: Train employees on PTL policies and written procedures. Enforce Shipper/Customer written procedures as needed.
• Regulatory and Safety Training: Communicate and enforce regulatory and safety/quality training subjects applicable to the facility.
• Checklist Training: Train employees on how to properly complete checklists.
• Safety/Quality Briefings: Present and participate in daily safety/quality briefings.
• Training Documentation: Document required training, including safety, environmental, job tasks, maintenance, sanitation, and personal professionalism.

Customer Service Responsibilities:

• Shipper Requirements: Implement and ensure adherence to approved Shipper requirements and operational procedures.
• Quality Process: Oversee quality processes, including non-conformance reporting, training, customer service reviews, annual audits, and compliance with DOT Regulations and PTL policies.
• Customer Interaction: Foster positive interactions with customers and shippers.
• Housekeeping Standards: Develop and enforce housekeeping standards.

Transfer Responsibilities:

• Commodity Transfer: Understand and manage the transfer of commodities from start to finish, using various equipment types if applicable.
• Maintenance Program: Oversee maintenance programs, including level one maintenance and preventive maintenance, with proper documentation.
• Compliance: Ensure operator/loader compliance with DOT Regulations and PTL policies.
• Tools and Equipment: Provide necessary tools, equipment, and personal protective gear as required.
• Observations: Conduct HAZOPS and equipment/transfer observations.

Environmental Health and Safety Responsibilities:

• Emergency Response: Respond to incidents as per training, and act as the Emergency Coordinator.
• Regulatory Compliance: Ensure compliance with all federal, state, and local regulatory standards, including SPCC Plans, Storm Water Plans, Air Permits, Waste Management, and more.
• Safety Management: Maintain safety for employees, vendors, drivers, and visitors. Ensure all visitors receive a safety briefing and sign in before conducting business.
• Workplace Safety: Manage employees' awareness, personal hygiene responsibilities, and housekeeping duties.
• Compliance Calendar: Maintain a monthly Terminal Compliance Calendar and conduct workplace hazard assessments.

Other Responsibilities:

• Communication: Effectively communicate with employees, Shippers, and Supervisors.
• Payroll Reporting: Accurately report employee time to the payroll department.
• Documentation: Report Shipper/Customer required forms and documents.
• Maintenance and Equipment Reporting: Report maintenance issues, equipment damage or misuse, operational problems, and non-conformances.
• Incident Reporting: Report vandalism, breaches of entry, near misses, spills, contaminations, service failures, customer complaints, discipline notices, employee conflicts, and other significant incidents.

Additional Requirements:

• Ability to pass pre-employment background screening and drug testing.
• Ability to work in a fast-paced environment and handle physical demands such as standing, walking, climbing, and lifting as necessary.
• Conduct daily safety meetings with all team members.
• Maintain proper documentation.
• Always remain audit-ready.
• This is a working position.