Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Personal Banker Associate I

Fifth Third Bancorp

Personal Banker Associate I

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

General Function:

Selected candidates are intended to become a Retail Personal Banker I after completing a 9 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Essential Duties And Responsibilities:

  • Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
  • Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
  • Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
  • Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
  • Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
  • Provide guidance to CSRs with respect to the sales and referral process.
  • Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
  • Act with confidence by answering customer questions and owning customer issues.
  • Maintain a position of trust and responsibility by keeping all business confidential.
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
  • Adhere to established policies and procedures while opening/servicing the full range of Retail products.
  • Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
  • Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
  • Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.

Supervisory Responsibilities:

None.

Minimum Knowledge, Skills And Abilities Required:

  • College degree or work experience providing transferrable skills, or, combination of education and experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
  • Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
  • Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

Working Conditions:

  • Normal office environment.
  • Extending viewing of computer screens.
  • This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
  • Travel outside of the affiliate will be required for various classroom training sessions.

Location -- Grand Haven, Michigan 49417

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Personal Banker Associate I in Grand Haven, MI vacancy
  •  ...Function Selected candidates are intended to become a Retail Personal Banker I after completing a 9‑week on‑boarding and education program...  ...required for various classroom training sessions. Personal Banker Associate I At Fifth Third, we understand the importance of recognizing... 
    Suggested
    Work experience placement
    Work at office

    Fifth Third

    Grand Haven, MI
    2 days ago
  • * Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer...
    Suggested

    PNC Financial Services Group

    Muskegon, MI
    3 days ago
  • Residential Lawn Specialist/Aerator Join TruGreen’s residential lawn care team as a dedicated Lawn Specialist/Aerator. You’ll work directly with homeowners, applying precise fertilizer and weed control treatments while building trust through exceptional customer service...
    Suggested

    TruGreen

    Grand Haven, MI
    2 days ago
  • Job Title : Culinary Specialist Category / Component: Enlisted • Both Overview Culinary Specialists operate and manage Navy dining and lodging services, planning menus, preparing meals, managing inventories and records, and contributing directly to crew morale and readiness...
    Suggested
    Apprenticeship
    Worldwide

    US Navy

    Ferrysburg, MI
    4 days ago
  •  ...condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational... 
    Suggested
    Local area

    The Home Depot

    Grand Haven, MI
    2 days ago
  • Delivery Specialist The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. The position also collects money on C.O.D. deliveries and picks up customer returns. Bilingual...
    Immediate start

    O'Reilly Auto Enterprises, LLC

    Grand Haven, MI
    2 days ago
  • Job Description Job Responsibilities: Finishes parts by observing if the part meets cosmetic standards (surface appearance or determining any defects), removing remaining 'risers', grinding down 'gate' surfaces, and comparing to visual criteria sheet image...
    Temporary work
    Shift work

    FastTrack Staffing

    Muskegon, MI
    2 days ago
  • $18 per hour

     ...Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs...  ...pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training... 
    Hourly pay
    Full time
    Temporary work
    Part time
    Work experience placement
    Local area
    Flexible hours

    T-Mobile

    Muskegon, MI
    4 days ago
  • $18 per hour

     ...how we're UNSTOPPABLE for our employees! Job Overview Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible...  ...and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be... 
    Hourly pay
    Full time
    Temporary work
    Part time
    Work experience placement
    Local area
    Flexible hours

    T-Mobile

    Muskegon, MI
    3 days ago
  •  ...through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency... 
    Interim role
    Work at office
    Local area
    Immediate start
    Shift work
    Day shift

    Bank of America

    Muskegon, MI
    3 days ago
  • Job Description Job Description Shape precision. Lead the bend. As our CNC Press Brake Fabrication Specialist, you’ll own the setup, operation, and quality of complex bends across multiple press brake platforms. You’ll arrive to a clean, organized cell, review your...
    Hourly pay
    Shift work
    Afternoon shift

    Sintel Manufacturing

    Spring Lake, MI
    7 days ago
  • $62k

     ...respond to individual, community, and global needs. MCC is an associate degree-granting institution of highereducation and an applied technology...  ..., and transfer pathways. The primary responsibility of all persons assigned to this job title is to support the instructional... 
    Full time
    Part time
    Work at office
    Local area

    Muskegon Community College

    Muskegon, MI
    2 days ago
  • $18 per hour

     ...Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs...  ...pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training... 
    Hourly pay
    Full time
    Temporary work
    Part time
    Work experience placement
    Local area
    Flexible hours

    T-Mobile

    Muskegon, MI
    5 days ago
  • Position Summary Performs exams, takes ear impressions, orders product. Programs and fits hearing aids. Maintains customer computer files. Provides a high level of member service. Benefits We offer a comprehensive package of benefits including paid time off, health benefits...
    Temporary work

    Elijahhouseliving

    Fruitport, MI
    3 days ago
  •  ...established departmental policies and procedures. In addition, the employee prepares reports related to fiscal operations, including those associated with programs, projects, and grants, and performs related duties as assigned.1. Bachelor's Degree from an accredited college or... 
    Permanent employment
    Work experience placement
    Work at office

    Muskegon County

    Muskegon, MI
    17 days ago
  • Position Summary: Oversees employees and directs operations of the hearing center. Participates in licensed hearing aid dispenser duties. Provides a high level of member service. For additional information about pay ranges, click here. We offer a comprehensive package ...
    Temporary work

    Elijahhouseliving

    Fruitport, MI
    4 days ago
  • Milton Hershey School, a cost-free pre-K through 12th grade residential school, is seeking a Youth Development Specialist in the Education, Training & E-Learning department. This role supports students’ academic, social, and emotional growth through mentoring, small-group...
    Full time

    Confidential

    Muskegon, MI
    13 hours ago
  •  ...store level marketing, and streamlining trade practices. In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in offices in the U.S., Canada, Mexico, Australia and New Zealand. Headquartered in Plano, Texas, CROSSMARK is a privately... 
    Part time
    Local area
    Immediate start
    Worldwide
    Flexible hours

    CROSSMARK

    Muskegon, MI
    3 days ago
  •  ...condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational... 

    The Home Depot

    Muskegon, MI
    3 days ago
  • The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns. Bilingual candidates encouraged...
    Local area
    Immediate start
    Flexible hours

    O'Reilly Auto Parts

    Norton Shores, MI
    2 days ago
  • The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns. Bilingual candidates encouraged...
    Local area
    Immediate start
    Flexible hours

    O'Reilly Auto Parts

    Muskegon, MI
    5 days ago
  •  ...Lines of Business. Take lead and coordinate with IT on portals for the PM/PE function within the lines of business. Qualifications Associates Degree in Business Management or related field with 6+ years Project Management experience or equivalent. Bachelors Degree in... 
    Full time
    Part time
    Work at office
    Local area

    RENK America

    Muskegon, MI
    8 hours ago
  • $30 - $35 per hour

    Job Description Job Description Job Title: CNC Machinist Specialist (Expert Level) Department: Machine Shop Reports To: Supervisor of Department FLSA: Non-Exempt Status: Full-Time Shift: 1st & 2nd shift (4x10 Schedule) (1st 5:00 am - 3:00 PM) ...
    Hourly pay
    Full time
    Contract work
    Work experience placement
    Local area
    Remote work
    Worldwide
    Relocation package
    Shift work
    Day shift
    Afternoon shift

    Gulftech Group

    Muskegon, MI
    20 days ago
  •  ...Job Description Job Description Role Summary The Finance Associate I will be engaged in processing payroll and financial data for...  ...Ability to work effectively under time constraints. The person filling this position will spend 100% of their time in an office... 
    Work at office
    Weekend work
    Afternoon shift

    NORTHERN BIOMEDICAL RESEARCH INC dbaNorthernB

    Muskegon, MI
    6 days ago
  • $25 - $35 per hour

    Ad Ref: FAR-01298 Do not fill out any form or use any other apply button on this page. Use the blue link below to submit your application. FAR Inspections is actively seeking a reliable independent contractor to perform residential mortgage inspections in Muskegon...
    Hourly pay
    Price work
    Extra income
    Full time
    Contract work
    For contractors
    Live in
    Flexible hours

    FAR Inspections

    Muskegon, MI
    a month ago
  •  ...Job Description Job Description Part-Time Commercial Cleaner | Evening Janitorial Associate Clean Team Inc. – Muskegon, MI Now Hiring for Immediate Openings Looking for a Reliable Evening Job? Clean Team Inc. is seeking motivated individuals to join our growing... 
    Extra income
    Part time
    Second job
    Work at office
    Local area
    Immediate start
    Monday to Friday
    Shift work
    Night shift
    Afternoon shift
    Weekday work

    Clean Team

    Muskegon, MI
    11 days ago
  •  ...Job Description Job Description Description: Universal Banker Non-Exempt – Grade Level 3 Equal Employment Opportunity...  ...Process customer day-to-day transactions as needed. Opens new personal and business accounts in accordance with bank policies and regulatory... 
    Full time
    Work at office

    ChoiceOne Bank

    Muskegon, MI
    22 days ago
  • $200 - $600 per day

     ...Supportive team environment Paid training Growth opportunities A workplace that values positivity, professionalism, and personal development Apply Today If this sounds like the opportunity youve been waiting for, youre exactly who we want. Click Apply... 
    Hourly pay
    Full time
    Part time
    Immediate start
    Flexible hours

    Empower Consulting LLC

    Muskegon, MI
    22 days ago
  •  ...export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a... 
    Permanent employment
    Full time
    Work at office
    Relocation package

    GE Renewable Energy Power and Aviation

    Muskegon, MI
    14 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Personal Banker Associate I. Be the first to apply!