TOYOTA SERVICE ADVISOR Pohanka Toyota of Salisbury Salisbury, Maryland

TOP PAY | TOYOTA SERVICE ADVISOR Pohanka Toyota of Salisbury Salisbury, Maryland

Earn $45,000 $120,000+ Per Year!

Toyota experience is preferred, but experienced Service Advisors from all automotive brands are encouraged to apply.

Based on current compensation data for the Salisbury market, service advisors typically earn about $40k $110k annually . Increasing the range by approximately 10% as requested results in a competitive advertised range of $45,000 $120,000+ depending on experience, production, CSI, and bonus opportunities.

Join One of the Region's Leading Toyota Dealerships!

Pohanka Toyota of Salisbury is looking for a professional, energetic, and customer-focused Automotive Service Advisor to join our growing service team. If you enjoy helping customers, building relationships, and working in a fast-paced dealership environment, we'd like to speak with you.

As the link between our customers and our factory-trained technicians, you'll help deliver an outstanding ownership experience while maximizing customer satisfaction and service department performance.

Responsibilities

• Greet customers promptly and professionally.
• Listen carefully to customer concerns and document repair needs accurately.
• Schedule service appointments and manage vehicle check-in/check-out.
• Prepare repair estimates and explain recommended maintenance.
• Communicate with technicians throughout the repair process.
• Keep customers informed of vehicle status and repair progress.
• Recommend maintenance based on Toyota factory guidelines and vehicle condition.
• Coordinate parts availability with the Parts Department.
• Process repair orders and customer payments.
• Maintain excellent CSI scores through exceptional customer service.
• Build lasting customer relationships that generate repeat business and referrals.

Qualifications

• Toyota dealership experience is preferred.
• Service Advisor experience with any automotive manufacturer is welcomed.
• Strong knowledge of automotive maintenance and repair.
• Excellent communication and customer service skills.
• Computer proficiency with dealership management software.
• Ability to multitask in a high-volume service drive.
• Professional appearance and positive attitude.
• Valid driver's license with a good driving record.

We Offer

• $45,000 $120,000+ annual earning potential
• High-volume service department
• Paid training
• Medical, dental, and vision insurance
• Paid vacation and holidays
• 401(k)
• Advancement opportunities
• Stable, family-oriented dealership environment

Apply today and take your automotive career to the next level with Pohanka Toyota of Salisbury!

Apply online: natatoday.net/activejobs

Email your resume: View email address on us.fitly.work

Confidential interviews available.