Retreat Support Associate (RSA)

Summary of Job

Spirit Rock is seeking an experienced insight meditation practitioner for its full-time Retreat Support Associate (RSA) role. RSAs live on campus and support the physical and emotional well-being of retreatants engaged in intensive meditation practice. Full-time RSAs work alongside one another and with Extra Hire RSAs. Shifts are shared with RSAs alternating as the primary point of contact so that support is available around the clock while retreats are in session. This is a one-year term.

About the Residential Staff Dharma Program

This position is part of Spirit Rocks Residential Staff Dharma program which allows participants to work practice and live at Spirit Rock. The residential experience offers opportunities to grow in spiritual understanding and to practice living the teachings of the dharma in work and community.

• Full participation in the Residential Staff Dharma program is required for the duration of the position including:
  • Attending weekly residential staff sangha meetings whenever possible
  • Maintaining a weekly personal practice in alignment with current resident staff sangha
  • Participating in regular 1:1 meetings with the staff dharma teacher
• This position is a commitment to extended service and to the development of your personal practice. Time off requires careful planning and advance notice.

Responsibilities

Direct Retreatant Support & Healthcare Coordination

• Physical & Emotional Welfare: Support the physical and emotional welfare of retreatants during residential retreats.
• Distress & Care Support: Help ease a retreatants distress (e.g. talking over tea taking a walk or sitting together in silence) so they can either continue their retreat or safely transition home or to an appropriate care setting.
• Medical Accompaniment: Pick up prescriptions and accompany sick or injured individuals to urgent care or the emergency room.
• Early Departures: Follow departmental protocols for supporting the early departure of retreatants due to illness injury or other urgent circumstances.
• Pharmacy Management: Organize the pharmacy and back-stock monthly ensuring items are unboxed priced and inventoried accurately for timely reordering.

Communication and Team Collaboration

• Accessibility Planning: Review pre-retreat questionnaires and communicate with teaching teams about self-identified accessibility needs.
• Proactive Wellness Alignment: Work closely with teaching teams and staff regarding any current or potential medical or psychological concerns involving retreatants.
• Meetings & Briefings: Attend staff and teacher lunch meetings during retreats as well as periodic organizational team and residential meetings.
• Team Collaboration: Support other retreat operations as needed including holding office hours and helping with participant check-in at retreat openings.

Operations and Scheduling

• On-Call Shifts: Alternate on-call shifts with other RSAs including overnight hours and respond to requests ranging from practical assistance to emergencies.
• Continuous Coverage: Coordinate with the RSA team to ensure continuous year-round coverage including maintaining and updating shift schedules.
• Reporting & Debriefs: Complete clear timely incident and follow-up reports and actively participate in post-incident debriefs.
• Extra Hire Training: Plan and lead virtual and in-person training for new Extra Hire RSAs. Extra Hire RSAs are part-time employees who cover shifts for vacation and retreat days.

Documentation and Community Presence

• Systems & Documentation: Maintain and update RSA training materials the RSA Google Drive and RSA systems binders. Help document and update departmental policies and procedures.
• Group Announcements: Open affinity group sessions and occasionally share opening closing or general announcements in the meditation hall.
• Dharma Immersion: Attend retreat meditation instructions and dharma talks to remain aware of the instructions being offered and serve as a familiar grounded presence for retreatants.

Required Qualifications

• Meditation retreat experience : Insight (Vipassana) meditation retreat experience in the Theravada tradition. Long-term retreat experience and recent retreat experience at Spirit Rock IMS or Insight Retreat Center are preferred.
• Understanding of retreat states : Familiarity with the physical psychological and emotional states that can arise during intensive meditation practice and the ability to recognize when a retreatant may need additional support.
• Dharma practice : Commitment to understanding and practicing the teachings of the Buddha in daily life including the ethical guidelines of the Five Precepts.
• On-call experience : On-call or similar crisis-response experience.
• Composure : Ability to stay calm build rapport quickly and make sound decisions under pressure.
• Independence and self-care : Comfortable working independently with minimal supervision; adjusts pace to workload demands and maintains the self-care needed to sustain a compassionate presence with retreatants and teachers.
• Communication and teamwork : Strong interpersonal skills and the ability to collaborate with teachers and staff.
• Adaptability : Comfort with changing needs priorities and schedules including overnight hours short-notice requests and working with a range of teaching teams.
• Confidentiality : Discretion and sound judgment in handling sensitive private information.
• Cultural responsiveness : Ability to interact with care and respect with people of all backgrounds.
• Documentation : Ability to write clear concise reports.
• Technology : Proficiency with Slack Gmail Google Workspace and Microsoft Office and comfortable using a smartphone for calls and texting. Familiarity with Asana is preferred.
• Driving : Valid drivers license and a driving record that meets Spirit Rocks insurance requirements. The role requires driving for urgent situations sometimes with retreatants as passengers.

Preferred Qualifications

• Training that builds capacity to support people in distress such as counseling chaplaincy Mindfulness-Based Stress Reduction (MBSR) trauma-sensitive practice somatic experiencing and/or nonviolent communication.
• Confidence handling a range of medical issues including emergencies and non-urgent care.
• Background in psychology or the mental health field.
• Training in diversity equity inclusion or cross-cultural issues.
• Participation in a Vipassana meditation training program such as Spirit Rock or IMS Teacher Training Community Dharma Leader or Dedicated Practitioner Programs.

Physical Demands and Work Environment

• Moving around Spirit Rocks 411-acre campus including paved and unpaved outdoor paths in varying weather.
• Being available on campus during on-call shifts including overnight and responding promptly when called.
• Driving a vehicle including at night and in adverse weather and safely operating campus golf carts.
• Desk and computer work including prolonged sitting some repetitive motion and reading detailed information on screens and on paper for extended periods.

Training and Support

• Guidance on various aspects of the retreat experience from Spirit Rock teachers.
• Emergency preparedness training including first aid/CPR and mental health first aid.

Reports To : Assistant Retreat Operations Manager

Employment Status : Full time (37.5 hours/week) / non-exempt;

Schedule : 5 days/week; schedule adjusts with retreat schedule

Compensation: daily rate of $174/day (8 hours at $21.75/hr equivalent); plus meals and lodging provided (valued at $45700/year)

Benefits and Opportunities associated with this position

• Room and board on campus
• Employer-paid medical dental and vision benefits with a Health Reimbursement Agreement and an optional Flexible Spending Account.
• Employee Assistance Program (EAP): 8 free therapy sessions annually plus coaching and resources for leadership development child & elder care legal and financial matters (extended to dependents)
• Paid vacation and sick time
• Participation in 403(b) retirement program
• Ten days of accrued retreat time at Spirit Rock
• Participation in the Spirit Rock Residential Staff Dharma program (see above)
• 30% discount on all Spirit Rock bookstore purchases
• Spirit Rock is set on 411 acres of oak woodlands and open meadow in West Marin offering a rare quiet landscape to live and work in.

Spirit Rock is an equal opportunity employer and we place a high value on workforce diversity; qualified candidates who self-identify as a Person of Color and/or are part of the LGBTQIA community are encouraged to apply.

Please note our organization is unable to provide visa sponsorship at this time.

We are unable to accommodate pets in residence.

Required Experience:

Manager