Director of Primary Care - Experienced Nurse Practitioner

Job Description

Job Description

Lead with purpose. Build strong teams. Help shape the future of community health.

Come work with a community-based health center whose mission aligns with your values at an exciting time in our organization's history. At Family Practice & Counseling Services Network (FPCSN), we believe quality healthcare is a right, not a privilege. We’re looking for an experienced Nurse Practitioner and collaborative leader who shares this belief and is ready to turn it into action across our Philadelphia health centers.

The Director oversees clinical operations, provider performance, access management, population health initiatives, quality improvement activities, and interdisciplinary team-based care. The position works collaboratively with executive leadership, medical providers, nursing leadership, behavioral health, dental, pharmacy, quality, and enabling services to improve health outcomes and patient experience.

As Director of Primary Care, you’ll help shape how patients access care, how clinical teams work together, and how we improve health outcomes across the communities we serve aligned with the mission and regulatory requirements of a Federally Qualified Health Center (FQHC). As a member of our Senior Leadership Team, you’ll bring frontline clinical insight into organizational decisions while translating strategy into better everyday care.

If you’re energized by developing people, solving complex challenges, and advancing equitable, whole-person care, we want to hear from you.

Your opportunity to make an impact

This role offers the opportunity to influence primary care across multiple sites while supporting the leaders and teams who deliver it. You will supervise Primary Care Site Directors, the Prenatal Team, and the Director of Youth Services, working closely with executive leadership and colleagues across nursing, behavioral health, dental, pharmacy, quality, care coordination, and enabling services.

Your leadership will help us expand access, strengthen clinical quality, support provider success, and build a consistent, welcoming patient experience throughout the network.

What you’ll lead

Accessible, effective primary care

• Guide primary care operations across FPCSN’s health center locations, partnering with site leaders to strengthen clinic flow, scheduling, provider coverage, and panel management.
• Improve workflows so patients can receive timely care and teams can work effectively.
• Use data on access, productivity, visit cycle times, and missed appointments to identify opportunities and drive practical improvements.
• Advance evidence-based protocols and consistent approaches to integrated, team-based care.
• Oversee primary care supplies, inventory, and utilization.

Strong teams and engaged providers

• Coach and develop clinical leaders, building a culture of accountability, collaboration, equity, and professional growth.
• Lead provider onboarding, mentoring, performance evaluation, and performance management.
• Support recruitment and retention of providers and clinical leaders.
• Facilitate Nurse Practitioner and primary care meetings that connect teams, share clinical updates, and support consistent practice.
• Oversee on-call scheduling and adequate Nurse Practitioner office coverage.