Clinical Liaison

Community Outreach Coordinator Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and communityservice, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Summary: Responsible for establishing and maintaining strong connections with community partners, healthcare providers, and relevant organizations by promoting the hospital's services, building relationships, and facilitating seamless patient transitions between the community and hospital settings. Essential Functions: Develop and implement outreach strategies to connect with local community organizations, physician practices, clinics, senior living facilities, and other healthcare providers. Build and maintain strong relationships with key stakeholders to promote the hospital's services and create referral pathways. Educate community partners and healthcare providers about the hospital's specialized services, programs, and resources available to patients. Collaborate with physicians, discharge planners, case managers, and other healthcare professionals to facilitate patient referrals to the hospital. Conduct assessments to identify healthcare needs and gaps in the community. Organize and participate in community events, health fairs, seminars, and workshops to promote the hospital's services and engage with the public. Collaborate with the hospital's marketing and public relations teams to develop targeted materials and messages for community outreach efforts. Qualifications: Education: Bachelor's Degree Healthcare Management required or Bachelor's Degree Related Field of Study required. Licenses and Credentials: Occupational Therapy Assistant and Aide [State License] - Generic - HR Only preferred Licensed Practical Nurse [LPN - State License] - Generic - HR Only preferred Physical Therapy Assistant [State License] - Generic - HR Only preferred Respiratory Therapist [Massachusetts License] - Massachusetts Board of Respiratory Care preferred. Experience: Community Outreach 1-2 years required and Healthcare/Managed care 0-1 year required. Knowledge, Skills and Abilities: Knowledge of local healthcare resources and community organizations. Familiarity with healthcare regulations, privacy laws, and ethical standards. Strong communication, presentation, and interpersonal skills. Ability to establish and maintain positive relationships with varied stakeholders. Excellent organizational and time management abilities to manage multiple initiatives simultaneously. Physical Requirements: Standing Frequently Walking Frequently Sitting Occasionally Lifting Frequently Carrying Frequently Pushing Occasionally Pulling Occasionally Climbing Rarely Balancing Frequently Stooping Occasionally Kneeling Occasionally Crouching Occasionally Crawling Rarely Reaching Frequently Gross Manipulation (Handling) Frequently Fine Manipulation (Fingering) Frequently Feeling Constantly Foot Use Rarely Vision - Far Constantly Vision - Near Constantly Talking Constantly Hearing Constantly Remote Type: Hybrid Work Location: 300 First Avenue Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Day (United States of America) Pay Range: $27.95 - $40.70/Hourly Grade: 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. EEO Statement: 1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.