Maintenance Supervisor - Avana Cliffside

Overview Greystar is the largest rental housing operator and developer in the United States, offering industry‑leading services to investors, clients, and residents. We provide professional development and career growth opportunities for our team members and are headquartered in Charleston, South Carolina. Job Description Summary The Sales & Lifestyle Consultant is responsible for achieving the community’s occupancy, revenue, and resident retention goals through a combination of sales, marketing, leasing, and lifestyle programming. This hybrid role executes the full sales cycle—from prospecting, touring, and move‑ins to renewals—while also creating, coordinating, and implementing engaging social, wellness, and cultural activities that enhance the resident experience. Job Responsibilities Perform all sales activities to achieve occupancy and revenue goals, including greeting and qualifying prospects, conducting property tours, and showcasing apartment homes. Manage the leasing process: process applications, conduct screenings, prepare leases and move‑in packages, and coordinate smooth move‑ins. Maintain up‑to‑date prospect data in CRM systems (Entrata, Hyly), track leasing activities, and document all follow‑up communications. Monitor market conditions and competitor offerings; assist in developing marketing strategies, specials, and outreach programs. Execute prospect follow‑up through calls, emails, thank‑you notes, and creative delivery items to convert leads to leases. Ensure show units, amenities, and tour paths meet company standards for cleanliness, presentation, and appeal. Support the lease renewal process, including sending renewal notices, meeting with residents, and finalizing renewal documents. Plan, coordinate, and execute a variety of daily social, cultural, and wellness activities and events (2–5 per day, 7 days a week), including setup, breakdown, and procurement of necessary supplies. Maintain a monthly event calendar, community newsletter, and marketing materials for activities. Create resident profiles to tailor events to community interests; coordinate and manage a resident volunteer program. Photograph events and residents for marketing use across print and digital platforms. Build partnerships with local businesses and organizations to enhance programming, secure sponsorships, and add value to resident experiences. Arrange and manage transportation for off‑site excursions (if applicable). Maintain confidentiality and foster positive relationships with all residents. Welcome and assist residents on move‑in day, delivering welcome gifts and ensuring a positive transition. Coordinate unit readiness, moving services, furniture measurements, and placement assistance. Prepare and distribute move‑in paperwork and resident folders to appropriate personnel. Organize and maintain marketing materials, sales collateral, and outreach packets. Participate in community networking events, local associations, and outreach initiatives to generate new leads. Leverage internet marketing tools (Facebook, Instagram, Hyly, email, community website) to drive traffic and interest. Prepare daily and weekly reports on tours, move‑ins/move‑outs, and available inventory. Assist with budget preparation for activities and manage expenses to budget. Complete corporate reporting requirements in a timely and accurate manner. Additional Compensation Corporate Positions: eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered Competitive medical, dental, vision, and disability & life insurance benefits. Generous paid time off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires, with additional vacation accrued with tenure. Onsite housing discount for onsite team members subject to discount and unit availability. 6‑week paid sabbatical after 10 years of service and every 5 years thereafter. 401(k) with company match up to 6% of pay after 6 months of service. Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee assistance program. Critical illness, accident, hospital indemnity, pet insurance, and legal plans. Charitable giving program and benefits. Professional Development Ongoing support for career advancement opportunities in addition to corporate training programs. Employee Assistance Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you. Important Notice Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to View email address on click.appcast.io. Success Profile Professional Risk‑taker Detail‑oriented Collaborative Strategic Communicator #J-18808-Ljbffr Greystar