Senior Product Manager, Live Ops & Data for Online RPG
$122.5k - $227.5kWB Games / Avalanche
Storytelling is, and will always be, the heart of what we do at Skydance. Our vision is to build a thriving entertainment ecosystem where stories and worlds are imagined, brought to life and experienced. We create for every age and audience, anchored by the strength of our content and experiences and the depth of our connection with fans. We are creator-first, audience-focused, tech-forward, globally scaled. Here, you’ll work with talented teams that move fast, think boldly and collaborate with purpose to deliver results. We aim high, champion the best ideas and win together, earning the trust of our employees, creators, partners and audiences every day. If you’re energized by the opportunity to help build the next-generation global media and entertainment company powered by creativity and technology, we’d be thrilled to welcome you aboard. LET’S GO! Avalanche is a Warner Bros. Games studio located in downtown Salt Lake City nestled against the backdrop of the beautiful Wasatch Mountains. We’ve been in the video game business since 1995, creating interactive experiences for fans of the world’s largest franchises.Join the team behind the blockbuster open world, action RPG Hogwarts Legacy as we create what’s next! Storytelling is, and will always be, the heart of what we do at Skydance. Our vision is to build a thriving entertainment ecosystem where stories and worlds are imagined, brought to life and experienced. We create for every age and audience, anchored by the strength of our content and experiences and the depth of our connection with fans. We are creator-first, audience-focused, tech-forward, globally scaled. Here, you’ll work with talented teams that move fast, think boldly and collaborate with purpose to deliver results. We aim high, champion the best ideas and win together, earning the trust of our employees, creators, partners and audiences every day. If you’re energized by the opportunity to help build the next-generation global media and entertainment company powered by creativity and technology, we’d be thrilled to welcome you aboard. LET’S GO! Avalanche is a Warner Bros. Games studio located in downtown Salt Lake City nestled against the backdrop of the beautiful Wasatch Mountains. We’ve been in the video game business since 1995, creating interactive experiences for fans of the world’s largest franchises.Join the team behind the blockbuster open world, action RPG Hogwarts Legacy as we create what’s next! ㅤ Avalanche, a division of WB Games Inc., is seeking anAdvanced Product Managerto join our team of talented industry veterans working on a new online multiplayer RPG. Your New Role We're looking for an AdvancedProduct Manager who thrives at the intersection of player empathy and analytical rigor. You've shipped games and navigated the intensity of launch and/or found your rhythm in the ongoing discipline of live operations. You know your way around a telemetry pipeline as well as a product roadmap, and you’re able to rally the cross-functional team around a product vision. Your Role Accountabilities Product Strategy & Roadmap Partner with other disciplines to craft features across your area from concept through release and into post-launch iteration, owning outcomes at every stage Turn high-level business strategy and player insights into clear, prioritized roadmaps for team collaboration Partner with leadership to define short- and long-term product vision, articulating tradeoffs with confidence and clarity Write sharp, thorough PRDs, feature specs, and briefs that empower the team for clear alignment Cross-Functional Leadership Serve as the connective tissue between design, engineering, QA, and data, aligning teams around shared goals without sacrificing speed and vision Lead indirect reports and collaborators toward shared outcomes, exemplifying ownership mindset and setting a high bar for execution Facilitate decisions across stakeholders with competing priorities, building consensus grounded in data and player understanding Communicate progress, risks, and pivots clearly and proactively up to leadership and across the team Own the business outcomes of features in your area Analytics, Telemetry & Data Design and define telemetry schemas such as instrumentation plans, event taxonomies, and data contracts in close collaboration with engineering and central data teams Build and maintain dashboards and reports that surface actionable insights across retention, engagement, monetization, and feature health Define success metrics and KPIs for every feature before it ships and conduct post-mortems to understand feature performance and its impact on game health Conduct deep-dive analyses to identify player behavior patterns, funnel breakdowns, and growth levers Conduct market research to understand current trends, anticipate emerging ones, and ensure the product and team remain competitive Translate product questions into analytics tasks, set clear hypotheses, and interpret results with the rigor and nuance Champion a culture of data-informed decision-making across the team Live Operations Partner with other disciplines to craft the live ops calendar for your feature area that include seasonal content, in-game events, balance updates, and economy tuning Monitor live service health post-launch, triaging issues rapidly and coordinating a swift, organized cross-functional response Continuously analyze live data to identify retention risks and engagement opportunities, moving quickly to act on them Balance the needs of today's players with the long-term health of the game’s economy and community Qualifications & Experience 7+ years of Product Management experience with at least 2 years in a senior or lead PM capacity Shipped or operated a live game You are an active gamer invested in the online RPG and/or cozy genres Deep, hands-on experience designing telemetry systems, defining what to instrument, why it matters, and how it gets implemented Proven ability to build and own dashboards, not just consume them Strong track record of building and maintaining product roadmaps in fast-moving environments ambiguous environments Demonstrated experience leading cross-functional teams and driving alignment across design, engineering, creatives, and business stakeholders Strong analytical foundation. You're comfortable in SQL, fluent with raw data, and skilled at forming hypotheses from ambiguous signals Strong verbal and written communications skills, being able to explain the “why” clearly and align diverse teams around a shared product vision Nice to Haves Experience taking a product from concept all the way through live ops Console game development experience Various monetization and platform-specific constraints Familiarity with player-facing economy design, battle passes, seasonal content systems, in-game currencies Experience with A/B testing frameworks and experiment design at scale Background working with sophisticated monetization ecosystems, navigating diverse player lifecycles and spending behaviors The Kind of Person Who Will Thrive Here You talk to players, not just about players You treat your dashboard like a living document, not a reporting obligation You push back when strategy doesn't serve the player, and you do it with data You get genuinely excited debating whether a new mechanic will land with your core community You don't wait to be told what the problem but, instead, find it, frame it, and walk in with solutions You set a high bar for yourself and the people around you, and exercise growth mindset, not letting your past successes hinder your future growth About Skydance Skydance is a next-generation global media and entertainment company, comprised of three business segments: Studios, Direct-to-Consumer, and TV Media. Skydance's portfolio unites legendary brands, including Paramount, Warner Bros., HBO and HBO Max, Paramount+, Pluto TV, CBS, CNN, CBS Sports, TNT Sports, Nickelodeon, Cartoon Network, MTV, Food Network, BET, HGTV, and Comedy Central. Some Important Details We embrace the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit. In line with the laws of the country or region in which the role is based, this includes consideration without regard to race, color, ethnicity, national origin, citizenship status, religion or belief, sex, gender, gender identity or expression, sexual orientation, age, marital status, pregnancy, parenthood, physical or mental disability, genetic information, military or protected veteran status, union status or any other category protected by applicable law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request. Hiring Salary Range: $122,500.00 - $227,500.00 per year In compliance with local law, we are disclosing compensation, or a range thereof, for roles where legally required. Actual salaries will vary based on a variety of job-related factors, including but not limited to geographic location, external market data, internal equity, skill set, experience, training, education, and/or performance. Base pay is just one component of our total compensation package. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.If you’re a qualified candidate with an arrest or conviction record, please know that your application will be considered in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #J-18808-Ljbffr WB Games / Avalanche
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