Patient Coordinator

Job Description

Job Description

We are seeking a Patient Coordinator to support daily patient operations by scheduling appointments, coordinating communication between patients and healthcare providers, and ensuring a positive patient experience. This role requires strong customer service skills, attention to detail, and the ability to work in a fast-paced healthcare environment.

Requirements

• High school diploma or equivalent
• 1+ years of customer service, administrative, medical office, or patient scheduling experience
• Strong communication and interpersonal skills
• Experience scheduling appointments and managing calendars preferred
• Proficiency with Microsoft Office and electronic medical record (EMR/EHR) systems preferred
• Ability to handle confidential patient information professionally

Responsibilities

• Schedule and confirm patient appointments
• Serve as the primary point of contact for patients
• Verify and update patient information
• Coordinate communication between patients, providers, and clinical staff
• Maintain accurate records and documentation
• Assist with check-in, check-out, and general front office duties
• Deliver excellent customer service and support patient satisfactio