Parts Counterperson - Pittsburgh

Job Description

Job Description

Come Join Our Team at our New Location in Cranberry Township, Pennsylvania

Fyda Freightliner, Pittsburgh, Inc., is western Pennsylvania’s leading Freightliner and Western Star dealership. A family-owned, community-centered company, Fyda has been recognized as the #1 selling Freightliner dealer in the country. A recipient of the American Truck Dealer of the year, the Fyda dealer family has been achieving excellent customer focus and customer service for nearly 70 years.

Essential Duties and Responsibilities:

Sells parts to all customers, over the counter, via email, through the shop or on the phone. Specifically the parts counterperson:

• Assist all customers both retail and shop in selecting required parts. Share the cost and availability of the parts.
• Inform customer of companion part requirements and specials, and ensure that the customer is exposed to the full product line.
• Participates in the coordination of orders being pulled and filled from the warehouse to their customer.
• Provides information to Parts Manager and Buyer on out-of-stock products.
• • Locates out-of-stock parts from outside source.
  • Follows up on back-ordered parts.
• Solicits assigned accounts by phone or email.
• Log lost sales to track demand.
• Participates in all training programs made available in order to keep current on new products and product updates.

Maintains professional appearance.

Education and/or Work Experience Requirements:

A high school diploma or equivalent required with basic knowledge of truck/auto components.

• Excellent communication skills and must speak English.
• High school business math.
• Knowledge of and ability to work on a computer.
• General mechanical aptitude.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Specifically:

• Must be able to walk, stand, kneel, crouch, reach and lift.
• Must be able to carry 10 to 50 pounds 70% of the work time; 51 to 90 pounds 20% of the work time; and 100 plus pounds 10% of the work time.

Fyda Freightliner is a nationally recognized Freightliner and Western Star truck dealer selling and servicing customers in Ohio, Western Pennsylvania and Northern Kentucky. Fyda is committed to provide world class customer experience and quality service to all our customers. To learn more about Fyda Freightliner go to

Company Description

Fyda Freightliner is a nationally recognized Freightliner and Western Star truck dealer selling and servicing customers in Ohio, Western Pennsylvania and Northern Kentucky. Fyda is committed to provide world class customer experience and quality service to all our customers. To learn more about Fyda Freightliner go to