AR and Collections Manager

Job Description The Manager role is critical to the overall success and growth of Meriplex Communications. The Manager is responsible for the oversight, operational and strategic direction of the department and team. This includes onboarding and training of staff, performance management, goal setting, process improvement, daily operations, cross‑functional collaboration, subject‑matter expert duties, HR administrative support, fiscal duties, and budgetary responsibilities. Responsibilities Lead all areas of Accounts Receivable, collections and regulatory activities while streamlining processes. Ensure invoices are transmitted efficiently and accurately to clients. Ensure regulatory filings are prepared and submitted in a timely manner. Ensure the billing system accurately reflects taxing and FCC requirements. Ensure collections policy is implemented by the AR team and across the organization. Communicate AR collection and DSO goals across the AR team. Review contracts to ensure accurate billing. Maintain accurate records and control reports. Produce weekly and monthly KPIs – DSO, AR Aging, collection statistics, etc. Provide month‑end close and financial reporting details. Ensure proper revenue recognition in accordance with GAAP. Prepare general ledger reconciliations and GL account analysis; ensure balances are accurate, documented, and meet accounting requirements. Support the preparation of commission statements based on MRR and NRR collections. Support the controller in preparing forecasted AR collections used for cash forecasting. Support and participate in internal audits and other control processes. Participate in external audit, including preparation of required schedules, analysis and footnotes while responding to external auditor inquiries. Liaise with FCC regulatory groups to ensure continued compliance with government telecommunications regulations. Be driven by zero‑defect capable processes and standard operating procedures (SOP). Perform ad‑hoc projects, research, and analysis as assigned. Knowledge, Skills, Abilities, and Behaviors Working knowledge of Generally Accepted Accounting Principles (GAAP). Excellent verbal and written communication skills. Strong interpersonal skills. Ability to interact well with all levels of the organization. Excellent analytical, organizational and problem‑solving skills. Attention to detail. Customer‑service driven. Education and Experience Bachelor’s degree in Accounting, Finance, or related field required. MBA or Certified Public Accountant (CPA) preferred but not required. NetSuite experience preferred. 7+ years of Accounts Receivable experience. 2+ years of supervisory experience. Physical Demands Sedentary work – includes occasional exertion of up to 10 pounds of force and frequent, occasional, or constant lifting, carrying, pushing, pulling, or moving of objects, including the human body. Sedentary work involves sitting most of the time. Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Meriplex Communications and Meriplex Solutions are Equal Employment Opportunity Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Meriplex Communications and Meriplex Solutions do not accept unsolicited headhunter and agency resumes. Meriplex Communications and Meriplex Solutions will not pay fees to any third‑party agency or company that does not have a signed agreement with Meriplex Communications and Meriplex Solutions. #J-18808-Ljbffr Meriplex