Loan Support Specialist

Job Description

Job Description

We are looking for a detail-oriented Loan Support Specialist to join a mortgage operations team in Reading, Massachusetts. This Long-term Contract position will play a key role in keeping loan files organized, complete, and moving efficiently through the early stages of the lending process. The ideal candidate brings mortgage industry experience, strong administrative accuracy, and the ability to support Loan Officers with timely document handling and follow-up.

Responsibilities:
• Enter new loan records into the mortgage processing platform and ensure each file is set up correctly from the start.
• Prepare and distribute required initial disclosure packages in accordance with established timelines and lending procedures.
• Coordinate third-party services by requesting title work, property appraisals, and flood certifications through the appropriate systems.
• Collect, upload, categorize, and maintain borrower documents so files remain organized and easy to review.
• Provide administrative support for loan funding activities by updating information and assisting with file readiness.
• Review loan documentation for completeness and maintain accurate records throughout the loan lifecycle.
• Partner closely with Loan Officers to address file needs, track outstanding items, and support day-to-day pipeline activity.• At least 2 years of experience working in the mortgage industry.
• Background in loan origination, file setup, or loan processing is preferred.
• Hands-on experience with MortgageBot is preferred.
• Familiarity with additional mortgage-related systems is considered an advantage.
• Strong attention to detail with a high level of accuracy in data and document handling.
• Solid computer and data entry skills, including proficiency with Microsoft Office applications such as Outlook and Teams.
• Ability to manage multiple tasks efficiently while maintaining organized loan files and meeting deadlines.