Eligibility Technician 2

Eligibility Technician 2

The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Eligibility Technician 2 located in Anchorage, Alaska.

What You Will Be Doing

As an Eligibility Technician 2, you are responsible for providing timely and accurate eligibility determinations and benefit authorizations for Title IV-E and Medicaid programs on behalf of children in the state's custody. You will perform independent case work, including conducting interviews, to identify and obtain the documentation that is required and necessary to determine eligibility. You will ensure continuous monitoring of cases, with thorough examination of reported or anticipated changes, which may potentially affect eligibility. You will identify, research, and resolve inconsistencies and discrepancies to reach an appropriate determination or redetermination of eligibility.

Our Organization, Mission, and Culture

The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully. The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our Core Values.

Benefits of Joining Our Team

Joining our team will provide you with the satisfaction of working with a dynamic, diverse, and high performing team while simultaneously having a positive impact on the safety of employees as well as the families of Alaska! You will enjoy wonderful health benefits with 12 paid state holidays a year! Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

Working Environment You Can Expect

This position is located in the Anchorage Regional Office in mid-town off Tudor Road and is within walking distance to several amenities. The incumbent can expect daily interactions with division and department staff via telephone, Microsoft Teams, Zoom, or in person.

For information on the Anchorage community (including schools, hospitals, housing) please review the Alaska Community Profiles.

We Are Seeking a Candidate with the Following Competencies:

• Manages and Organizes Information: Identifies work assignments; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods
• Analytical Thinking/Problem Solving: Uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary.
• Technical Credibility: Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.
• Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Team Building: Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.

Special Note

• All positions require valid ID and successful completion of a background investigation, including fingerprinting and a criminal records check.
• The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.