Store Operations & Office Services Lead

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL - Store Operations & Office Services Lead (P3) Transform at JLL on a prominent Fortune 500 technology client account! You will join our integrated facilities management team at our clients global corporate headquarters. Location: Austin, TX 78741 (SE Austin). Work Schedule: Onsite, M-F 8:00 AM - 5:00 PM. Estimated base salary range: $75,000 - 89,000. What this job involves: The Store Operations & Office Services Lead is responsible for overseeing and managing the day-to-day operations of the workplace environment within the Texas facilities. This role focuses on creating a productive, safe, and engaging workplace for employees and visitors, with specialized emphasis on store operations management, and office services leadership. The Manager collaborates with various stakeholders, including HR, Facilities, IT, and external vendors, to ensure the effective management of workplace facilities, services, and resources across Oracle's San Antonio and Austin locations. What your day-to-day will look like: Store Operations Management (Primary Focus) Manage end-to-end client store operations including supply ordering, inventory management, and pricing Maintain optimal stock levels and product selection based on campus needs Process orders, assign pricing, and coordinate product picking and distribution Develop and implement efficient store operational procedures and inventory control systems Office Services Leadership Lead mailroom operations and loading dock coordination Oversee front desk services, reception, and visitor management Manage Audio Visual project requirements and execution Proactively identify and address office services needs Plan, implement, and manage workplace services and amenities, including conference room management Space Planning and Allocation Manage space utilization, including office layouts, desk assignments, and conference room bookings Monitor and optimise space allocation, collaborating with stakeholders to accommodate growth, relocations, and departmental changes Workplace Health and Safety Ensure compliance with health and safety regulations and guidelines, conducting regular inspections and risk assessments Implement strategies and programs to promote employee well‑being and a safe workplace environment Review utility reports in partnership with Blue Ocean and serve as Point of Contact for UTIM (Utilities Management) Coordination & Communication Serve as primary point of contact for San Antonio and work along side with Senior FM. Review and approve location‑based Slack channel postings for Texas. Develop and implement effective workplace communication strategies, including newsletters, announcements, and digital signage. Required Qualifications: High School diploma or equivalent 3+ years’ experience in workplace experience management, facilities management, office services, or store operations within a commercial real estate or corporate environment Strong organizational and inventory management skills Knowledge of workplace trends, best practices, and industry standards for creating productive and engaging work environments Strong interpersonal and communication skills with the ability to collaborate with stakeholders at all levels Proficiency with ordering systems, inventory management platforms, and workplace management software Strong organization and project management skills, with the ability to multitask and prioritise tasks effectively Problem‑solving skills and the ability to address and resolve workplace‑related issues Customer service orientation and a commitment to providing exceptional workplace experiences This position does not provide visa sponsorship. Candidates must be authorised to work in the United States without sponsorship. Personalised benefits that support personal well‑being and growth: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavours to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com. #J-18808-Ljbffr Jones Lang LaSalle Incorporated