Senior UX Researcher

Senior UX Researcher

Contract

Minneapolis, MN - Hybrid

Need LOCAL only

Job Description:

• Lead and execute end-to-end UX research across discovery, concept validation, and evaluative phases for enterprise products
• Partner closely with product managers, designers, engineers, and business stakeholders to define research questions and aligning to product and business outcomes
• Clear objectives, parameters, constraints, etc. Aligning to any relevant KPI's, outcomes that the business / product team is working towards / measuring.
• Conduct qualitative and quantitative research using methods such as interviews, contextual inquiry, journey mapping, usability testing, surveys, and data analysis
• Investigate complex workflows, business processes, and operational systems to uncover user needs, pain points, and opportunities
• Synthesize research findings into clear, actionable insights, frameworks, and narratives that inform product and design decisions
• Advocate for user-centered decision-making within product teams, balancing user needs with business and technical constraints
• Navigate ambiguity and evolving problem spaces, delivering research impact in fast-moving, iterative environments
• Contribute to a culture of evidence-based, human-centered practice across UX, product, and engineering teams
• UX Researcher supporting enterprise software, internal tools, or B2B platforms
• Strong experience researching complex workflows, data-rich interfaces, and process-driven systems
• Proficiency in a range of qualitative and quantitative research methods and when to apply them
• Strong portfolio or case studies demonstrating enterprise research work, problem framing, clear insights communication, and impact on product decisions
• Experience researching systems that support store operations, supply chain, finance, HR, or other enterprise domains
• Strong skills in research synthesis, sensemaking, and storytelling for cross-functional audiences