AI Contact Center Product Lead (Voice & Text)
Capital Factory
Storable in Seattle, WA seeks a technical product manager to own the AI agents that handle rental inquiries, payments and access. You will define workflows, rules, and quality gates, while coordinating with Operations, Legal, and Compliance to ensure compliant, scalable agent deployments. You will prototype agent capabilities, document clear success criteria, and drive launches across voice and text interfaces to improve tenant experience and facility operations. #J-18808-Ljbffr Capital Factory
- ...is seeking a seasoned Product Manager to own the IVR and conversational AI product vision, strategy... ...and roadmap. You will lead cross‑functional teams... ...launch with a focus on voice experience and AI implementation... ...AI platforms, cloud contact centers, NLP, GenAI, and Agile...Suggested
- Hiya in Seattle is seeking a Senior Product Manager for the Protect team, shaping end-to-end product strategy at the intersection of voice, telephony and AI. You will work closely with Engineers, Researchers, Revenue, Legal and Finance to translate customer needs into...Suggested
$188k - $218k
...safe, useful, and human again. Voice is the most human form of... ...least trusted. Spam, scams, and AI manipulation have eroded what... ...The Protect team at Hiya builds products at the intersection of voice,... ...have a key role in the team by leading one (or multiple of) these products...SuggestedWork from homeWorldwideFlexible hours- ...sent from @Rippling.com addresses.About the roleDesign is at the center of how Rippling turns complex business software into products people can understand, trust, and use. As a Lead Product Designer on the AI Platform team, you will help define how AI shows up across...SuggestedWork at office3 days per week
$134.5k - $265.1k
...The Team ConvergeSPORTS is a product-driven business combining Deloitte... ...with proprietary data, AI-native decision intelligence,... ...one-off solutions. This role leads the digital product group, which... ...inquiries to the Global Call Center (GCC) at ****@*****.***...SuggestedLocal area- Expedia Group is seeking a Senior Product Manager for Traveler Servicing Experience to lead AI-powered resolution experiences across channels, improving traveler outcomes. You will own the roadmap, mentor teams, and drive a data-informed product strategy that reduces effort...
- Capgemini Invent is seeking a leader to drive the delivery and scale-up of agentic AI use cases within a factory model. The role manages a pipeline of AI initiatives, partnering with technical teams, and ensuring fast delivery, standardized execution and measurable value...
- Salesforce is seeking a Product Strategy Senior Lead in Bellevue, WA, to frame strategic questions and drive decision-making with senior leaders across Product, Field, Pricing, Marketing, Finance and Customer Success. The role focuses on scenario modeling, market insights...
- Expedia Group seeks a Senior Product Manager for Traveler Servicing Experience in Seattle to lead AI-powered resolution initiatives. You will define a strategic roadmap... ...on reducing traveler effort, improving first-contact resolution, and aligning with business growth....
- ...roadmaps delivering measurable value. With 10+ years in software in aerospace or safety-critical settings, you will champion human-centered design, collaborate across a matrix of partners, and influence strategy while supporting travel up to 10%. #J-18808-Ljbffr Blue...
- Expedia Group's Traveler & Partner Service Platform team seeks a Senior Product Manager to define and orchestrate AI-powered resolution experiences for travelers and partners. You will shape a strategic roadmap, mentor cross-functional teams, and drive a data-informed,...
- About the role We’re hiring a Product Lead to help build Rippling’s IT business. This is a senior IC role for someone who wants to own ambitious... ...across a sprawling set of devices, apps, permissions, data, AI tools, and automated agents. The old IT stack — MDM, identity,...Work at office3 days per week
$181.1k - $245k
...part of the AWS Applied AI Solutions organization,... ...experienced Principal Product Manager - Technical, External... ...Services to join us to lead the strategy and... ...product areas (e.g., agentic voice foundations, multimodal... ...beyond the traditional contact center (e.g., IT service...WorldwideFlexible hoursDay shift- Nordstrom, Inc. is seeking a Senior Product Manager—AI/ML to join the Discovery Product Management team in Seattle, WA. This role is hybrid with in-office coordination at the corporate headquarters, requiring at least four days per week on site to be considered. You will...Work at office
$121.4k - $237.36k
...Considering Your Role This role leads the delivery and scale‑up of agentic AI use cases in a factory model. The... ...teams while operating at the product and program level. You will:... ...please reach out to your recruiting contact. Please be aware that Capgemini...Full timeLocal area- CoreReachAI, Inc. in Seattle is seeking a product manager to decide what we build next for our AI voice agents used by property management teams. You will spend time with property managers, translate insights into priorities, and collaborate with engineering, customer success...
$197.3k - $313.7k
...SalesforceSalesforce is the #1 AI CRM, where humans... ...at the company leading workforce... ...customer touchpoint. Voice is the fastest-... ...interaction surface—from contact-center automation and... ...(ASR / STT), Text-to-Speech (TTS), Speech... ...will partner with product, infrastructure,...Full timeWorldwideShift work$172.5k - $260.1k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents... ...up your career at the company leading workforce transformation in the... ...who collaborate closely with Product and Engineering across the software... ...serve as a trusted security voice to a top-tier Engineering...Full time- Crunchbase is seeking a Senior Product Manager for AI & Data Science Products to own Crunchbase’s customer-facing AI data layer and turn foundational data into proprietary intelligence. You will identify high-value data opportunities, validate with customers, and drive...
- Google is seeking a Product Lead for Cloud Storage's AI data strategy to guide the zero-to-one journey of storing, retrieving, and activating unstructured data for autonomous agents. You will drive cross-functional collaboration across engineering, design, and business...
- Brex is seeking a Senior Product Designer to lead and evolve design standards across the product and its users. You will partner with Product and Engineering to shape strategy, craft compelling narratives, and own design outcomes that drive impact. You will operate in...Work at officeRemote workFlexible hours
$170k - $233.2k
Secure Every Identity, from AI to HumanIdentity is the key to unlocking the potential of AI. Okta secures AI... ...the Director of People Technology, this Principal Product Analyst role serves as the Workday Delivery Lead for Okta's People Technology portfolio, focused on the...Permanent employmentLocal areaWorldwideFlexible hours$167.4k - $226.5k
As part of the AWS Applied AI Solutions organization, our vision... ....We are seeking a Senior Product Manager, Technical to help drive... ..., and shape how businesses lead agents and end-customers through... ...scale Guides across their contact centers without specialized development...WorldwideFlexible hours$146.4k - $235.38k
...you'll do As the Sr Product Manager for Product-Led... ...Led Growth conversational AI and agentic experiences;... ...experiences, AEO and LLM lead generation capabilities,... ...agent across, chat and voice, from intent coverage and... ...process, please contact us at ****@*****.***...Contract workWork at officeLocal areaRemote work2 days per week$199.2k - $269.5k
...unsolved problem in it is AI cost. Customers are... ...generative AI to running it in production at scale. Spend is... ..., and where AWS should lead versus follow — doing... ...channels and serve as the voice of the customer inside... ...isn’t listed, please contact your Recruiting Partner...Flexible hours$151.2k - $204.6k
The Enterprise Engineering Product Management team builds productivity... ...customer service, fulfillment centers, and a diverse development... ...Technical to own hands-on delivery of AI-powered products and process... ...in isn’t listed, please contact your Recruiting Partner.The base...WorldwideFlexible hours- ...organization to harness the power of data and AI. Our mission is to build the best platform... ...don’t exist yetTurn breakthroughs into products: Partner with world-class engineering and... ...impossible accessible and repeatable.Be the voice of vision and execution: From concept to...Worldwide
$208.05k - $335.92k
Product User Experience Lead, Global E-commerce Location: Seattle Employment Type: Regular Job Code: A1... ...and occasionally having unsupervised contact with internal/external clients and/or... ...committed to celebrating our diverse voices and to creating an environment that reflects...Temporary workLocal area$90.1k - $199.5k
...- 199,500 per year Requirements: ~6+ years of experience in product management, with a minimum of 2 years in cloud computing ~ Proven... ...and Kubernetes, along with basic exposure to Generative AI applications ~ Masters degree in computer science, information...Full time- ...real estate. Powered by AI and three decades of... ...work, end to end: the voice and text experiences prospects... ...next across Storable's products as model capabilities... ...workflows. A record of leading ambiguous, cross-team... ...Nice to have Voice or contact center products: speech, telephony...Full timeTemporary workWork at officeLocal areaHome officeOverseasRelocation packageFlexible hours
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