Server Support Technician

Job TitleAssemble, test and perform software loads on Hewlett Packard (Client) computer workstations/systems; diagnose, troubleshoot and repair computer systems, while maintaining parts and component inventories, consistent with business and control requirement, to support customer requirements and achievement of business objectives.Responsibilities:Perform final assembly of computer systems to include load and configuration of application software for customer deliveryTest, repair and maintain hardware inventory in a ready state; identifying, verifying and documenting all hardware issues as apparentPerform shipping and receiving functions of systems and parts, as requiredManage parts inventory life cycle processes to include inventory management records, parts return process, and inventory reportingAdminister Customer Service Knowledge Management processes and tools; identifying, verifying and documenting build, repair, configuration and testing processProvide technical expertise to customer support personnel as neededQualifications:High school diploma requiredRelated experience in computer hardware repair or assembly.Working knowledge of PC hardware components and Windows OS (Windows 10)Computer certifications a plus (Example: CompTIA A+, MCSA, MCSE, etc.)Knowledge using Microsoft Office applications (Word, Excel)Fundamental understanding of computer hardware and computer operating systems (Windows)Ability to work and make decisions both independently and in a team environmentHighly proficient computer troubleshooting skillsAble to lift boxes up to 70lbs.