Online Community Support

Job Description

Job Description

We are an online marketplace in the food-tech field working with chefs, tour guides, etc.

We are looking for someone to fill the role of Online Community Support (part-time or full-time) with experience in customer support to join our team.

Responsibilities Include:
- Assist our community of chefs with any questions or requests pertaining to our platform, upcoming experiences, tools and communication
- Conduct analysis on an on-going basis for key areas within the chef community and report findings internally
- Contribute to the development of our social and video content programs
- Help with administrative tasks

Requirements Include:
- 2+ years of experience in a customer service role
- Excellent verbal and written communication skills
- Strong data analysis skills
- Ability to be resourceful and responsive
- Possess an interest in food, culinary background preferred
- Working efficiently in a home office environment
- Proficient in Google suite and Excel

Hourly Rate:
$10-12/hr depending on experience

This role is available as part-time or full-time. Must be available during working business hours.