Associate Director, Enablement and Automation, Office of Responsible AI - Remote

Overview

Associate Director, Enablement and Automation, Office of Responsible AI – Remote. This role is a senior technical program management position within UnitedHealth Group, in collaboration with hackajob, focusing on enabling and automating the Office of Responsible AI programs and governance workflows.

Primary Responsibilities

• Governance Workflow Solution Ownership: Lead the evaluation and selection of a new governance workflow solution vendor to support Responsible AI processes; oversee implementation and integration of the solution across business and technology teams; ensure alignment with enterprise governance, compliance, and risk management standards; lead end-to-end implementation of technical tooling and automation, including configuration, testing, debugging, system documentation, and user training.
• Automation & Efficiency Enablement: Support Responsible AI stakeholders to streamline governance workflows and ensure automation activities comply with regulatory standards; identify and implement process automation opportunities to streamline Responsible AI workflows; partner with cross-functional teams to design and deploy tools to improve operational efficiency and reduce manual overhead; develop dashboards and reporting mechanisms to track automation impact and adoption.
• Program & Stakeholder Enablement: Collaborate with program leads, data scientists, engineers, and compliance teams to understand enablement needs; translate business and regulatory requirements into scalable technical solutions; serve as a key liaison between the Responsible AI Program and enterprise technology teams.

Required Qualifications

• 7+ years of experience in technical program management, preferably within a complex, dynamic, enterprise-wide governance and compliance program
• 5+ years of experience in business intelligence or data analytics
• 3+ years of hands-on experience building and managing a suite of data-driven reports, preferably in Power BI
• Proven solid communication and stakeholder management skills with multiple stakeholders
• Ability to manage complex, multi-partner programs with cross-functional teams
• Proven deep understanding of data modeling and visualization best practices
• Proven solid storytelling skills through data visualization
• Proven solid ability to access, manipulate, and analyze data in low-code environments
• Experience with SQL and other datasets for data manipulation and extraction
• Proven excellent problem solving and troubleshooting skills
• Ability to be partnership-minded with strong time management
• Seasoned proficiency with project management practices, principles, and tools
• Experience with core technologies such as CRM systems (e.g., ServiceNow, Salesforce) and Microsoft 365, SharePoint, and Excel/pivot tables

Preferred Qualifications

• Experience owning end-to-end program management
• Experience owning end-to-end automation and technical enablement deployments
• Technical experience in data analytics, data visualization, and related automation (Power BI, Power Apps, Power Automate)
• PMP or Lean Six Sigma or equivalent certification
• Familiarity with Responsible AI principles, model risk management, or AI assurance practices
• Experience in AI, data, or related governance functions, establishing or enforcing best practices, standards, and ethics
• Experience supporting audit readiness or regulatory compliance initiatives
• Experience working with cross-functional and distributed teams in a global and diverse environment
• Experience in healthcare, life sciences, or regulated industries
• Remote work policies adherence per UnitedHealth Group guidelines

Compensation and Benefits

Pay is based on factors including local labor markets, education, experience, and certifications. The salary range for this role is $110,200 to $188,800 annually, with additional benefits such as comprehensive benefits, incentive programs, equity stock purchase, and 401k contribution, subject to eligibility requirements.

Application Details

Application Deadline: posted for a minimum of 2 business days or until a sufficient candidate pool is collected. The posting may come down early due to volume of applicants.

About UnitedHealth Group

UnitedHealth Group is a health care and well-being company dedicated to improving health outcomes. We value inclusion and equal opportunity for all applicants. We are an Equal Employment Opportunity employer and a drug-free workplace; candidates may be required to pass a drug test before beginning employment.