Case Manager II

Lead with heart, serve with purpose. Join U.S.VETS to empower homeless and at‑risk veterans & families to rebuild their lives. U.S. VETS, the nation’s largest nonprofit dedicated to ending veteran homelessness, is hiring a Case Manager II to provide comprehensive support to veterans overcoming housing instability, trauma, mental health challenges, and other barriers to long‑term stability. What You’ll Do Conduct thorough client assessments and develop individualized service plans (IAPs) addressing housing, employment, education, recovery, legal, financial, medical, and mental health needs. Coordinate and monitor services with the VA, landlords, employers, treatment providers, and community resources to help clients meet their goals. Provide regular one‑on‑one meetings with clients and conduct home visits at project‑based units or scattered sites to ensure health and welfare. Transport clients in company vehicles to appointments, interviews, court appearances, and other meetings as needed. Facilitate life‑skills groups and/or therapeutic groups tailored to specialized veteran populations (e.g., female veterans, justice‑involved veterans, families with children). Assist with crisis intervention, urgent client matters, and after‑hours support as needed. Document all services and critical incident reports in a timely and professional manner using MCR and other electronic client record systems. Conduct random drug and alcohol screenings and ensure compliance with program rules and service plans. Support reporting, audits, and file reviews in collaboration with the Program Coordinator and Director of Behavioral Health. You Are Mission‑Driven – passionate about serving veterans and making a difference. Experienced – solid foundation in case management, ideally with at‑risk populations such as homelessness, mental health disorders, or substance use. Organized & Adaptable – able to juggle multiple priorities, maintain documentation, and thrive in a team‑based culture. Team‑Oriented – ready to support peers, collaborate across the service team, and help elevate program quality. Qualifications Bachelor’s degree in social work, psychology, counseling, or related field. At least two years of work experience in case management or other roles in the social services arena. Ability to pass background checks if assigned to programs involving incarcerated or recently released clients. Strong communication, documentation, and organizational skills. Proficiency in Microsoft Office and electronic records systems. Valid and current driver’s license with clean driving record; ability to complete and pass a driver training course. Optional: Experience working with homeless, veteran, or justice‑involved populations. Optional: Certification in Substance Abuse Counseling (e.g., CCAPP, CAADE). Optional: Experience facilitating groups or life‑skills classes. Why Join U.S. VETS? Comprehensive Benefits: Medical, dental, vision, 401(k) with match, generous PTO, and more. Grow Your Career: Gain valuable experience while receiving training and mentorship. Supportive Culture: Join a team of passionate professionals committed to collaboration, partnership, and the pursuit of excellence in service to veterans and their families. Make a Daily Impact: Help at‑risk veterans and their families find housing, healing, and hope. #J-18808-Ljbffr U.S.Vets