Field Service Technician I

Job Title - Field Service Technician I
Location - Melbourne, FL 32901
Duration - 3 Months (Temp to hire)
Shift - M-F / 9 am - 6 pm/ Overtime: YES * Will there be OC (on call)? There is an on-call rotation after 60 days * Will there be shift differentials? No

Job Description

• Need 1 resource (s) to perform Break & Fix work during 90-day contract-to-hire
• Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA's)
• Technician will travel to each client's location
• Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer
• Works under general supervision
• There will be overtime

Minimum Requirements:

* 3 years plus supporting Desktops, Laptops, and Printers.

* 3 years plus of customer service experience

* Reliable Transportation (This is a driving position - reimbursed accordingly)

* Able to work weekends, staggered or late shifts possibly including evenings and/or weekends

* Personable as they will be interacting with a wide range of users and environments

* Can work on a ladder of lift and are able to lift up to 50lbs.

* After training is complete, candidate will be added to the on-call rotation 7x24

Basic Needs/Haves

* Able to work from a bent, crouched, or kneeled position

* Smartphone with tethering/hot spot capabilities (Reimbursed within Corporate Guidelines)

* Laptop (until company-provided one arrives)

* Basic Hand Tools

* Possess a valid driver's license

Preferred NOT REQUIRED:

* CompTIA A+

* OEM Printer Warranty Certifications

* OEM Laptop/Desktop Warranty Certifications

* Server experience would be a bonus



Notes:

• Is this position remote or in person? Field Tech
• What will the primary day-to-day responsibilities entail for this person? See Job Description provided What are the TOP 2 required skills that candidates must have? Strong hardware break-fix experience. Large Format printer experience. LaserJet break fix experience. Strong PC break-fix experience.
• How many overall years of experience should this person have? 3+ years * Do they need any specific certifications or education? See Job Description
• If contract to hire what is the conversion rate? $ 19 - 22 an hour
• How many miles per day will the contractor be driving? 0 - 100 miles/day
• What radius range should candidates be located from the job location? Within 25 mile radius of Melbourne, FL
• How soon will the candidate review and interviews start? ASAP

Position is offered by a no fee agency.