Director of Warehouse Operations

Director Of Warehouse Operations (3pl)Our client, a growing third-party logistics (3PL) provider in the Dallas/Fort Worth area, is hiring a hands-on Director of Warehouse Operations to lead day-to-day warehouse operations in a multi-customer environment. This leader will drive safety, service, and operational performance while building strong relationships with customers and internal teams.Director of Warehouse Operations Responsibilities:Lead daily warehouse operations across shipping/receiving, dock activity, inventory flow, and storage utilization.Supervise and develop warehouse leaders and hourly associates; ensure staffing plans support customer demand.Partner with customers to ensure service expectations are met and issues are resolved quickly and professionally.Oversee Warehouse Management System (WMS) execution, process compliance, and accurate inventory transactions.Build, maintain, and enforce SOPs and standard work; conduct audits and implement improvements.Manage performance to KPIs (productivity, accuracy, on-time shipment, quality) and drive corrective action using data and root-cause analysis.Coordinate with internal stakeholders to support operational changes, onboarding of new accounts, and growth initiatives.Assist with vendor/partner coordination to support flexible staffing and service requirements.Director of Warehouse Operations Qualifications:8+ years of progressive warehouse leadership experience with direct people management.3PL experience required (multi-customer warehousing with service-level commitments).Strong working knowledge of WMS-driven warehouse operations and inventory control practices.Proven ability to manage in a fast-paced environment and lead teams through shifting priorities.Strong communication skills with the ability to work effectively with customers and internal teams.Comfortable using operational metrics to drive performance and continuous improvement.Director of Warehouse Operations Preferred (Nice to Have)Bachelor's DegreeExperience supporting customer onboarding, start-ups, or site expansions.Lean / continuous improvement training or practical application.Experience in regulated or compliance-driven warehouse environmentsLocation / ScheduleOn-site role in the Dallas/Fort Worth area.Director of Warehouse Operations Features and Benefits:Medical Benefits – Employer pays large portionVoluntary Dental Benefits401KVacation – 10 days/year on an accrual basisSick days – accrued at a rate of ½ day per month/yearStandard Holiday paySTD, LTD, and Death Benefit provided by the employerStrong growth opportunities and growth paths with the companyPerformance based bonus