Vans: Store Manager - North Star Mall

About the Role Vans Store Manager leads the store as a strategic leader, driving business performance, delivering exceptional customer experience, and nurturing a high‑performing, inclusive team culture. The role champions brand values and maintains operational excellence across all areas. Responsibilities Model exceptional customer service and selling behaviors to elevate the in‑store experience. Partner with store leaders and associates to exceed sales goals and monitor key performance indicators. Apply brand‑specific service standards and selling behaviors to foster authentic customer engagement. Use independent judgment to manage all aspects of people management, including recruitment, hiring, onboarding, performance evaluations, promotions, and terminations. Shape store culture to align with company values and create a positive team environment. Coach, provide feedback, and train associates in customer service, product knowledge, brand identity, and operational excellence. Resolve escalated customer concerns with professionalism and sound judgment. Manage store operations, including scheduling, expense control, loss prevention, audits, and reporting. Ensure visual merchandising standards are met and inventory is maintained through proper shipping and receiving procedures. Support store marketing events and community engagement initiatives to drive traffic and brand awareness. Promote a culture of accountability, creativity, and continuous learning through best‑practice sharing and collaboration. Uphold company policies, safety standards, and operational procedures. Demonstrate inclusive practices that honor diverse backgrounds, skill sets, and lived experiences, reflecting VF Values and brand identity. Qualifications 3–5 years of related professional or retail management experience. Undergraduate or graduate degree preferred but not required. Proven ability to drive results through store teams and exceed sales and profit goals. Skilled in coaching, motivating, and building high‑performing, diverse teams. Strong verbal and written communication skills with ability to influence across all levels. Solution‑oriented and flexible in a fast‑paced retail environment. Capable of working independently, managing shifting priorities, and meeting business expectations. Comfortable using word processing, spreadsheets, and retail software tools. Physical ability to stand, move, bend, reach, squat, climb ladders, and lift light to moderate weight. Compensation & Benefits Hourly rate: $26.01 – $43.34 USD, with annual incentive and sales incentive potential. Benefits include health, dental, vision, retirement, paid time off, and other standard VF Corporation programs. Equal Employment Opportunity Vans and VF Corporation value a diverse, inclusive workforce and provide equal employment opportunity for all applicants and employees. All qualified applicants will be considered without regard to race, color, sex, gender identity, sexual orientation, religion, age, national origin, disability, veteran status, or any other basis protected by law. #J-18808-Ljbffr Vans