Concessions Cook Toyota Arena

Concession Cook

The Concessions Cook is responsible for preparing and serving hot and/or cold food items, in accordance with Company Standards and applicable Operational Standards of the Toyota Arena.

Essential Functions:

• Assists in maintaining, organizing and cleaning all equipment
• Attention to detail and consistency in every aspect of service
• Must adhere to the Company dress code which includes wearing black pants and non-slip soled closed toe shoes
• Properly prepare, measure, and portion all food items in a timely manner
• Complies with all quality standards, department rules, policies and procedures
• Utilizes and sets up kitchen equipment to prepare food items
• Packages all products to proper specifications
• Performs opening, closing and side work duties as instructed
• Keeps workstation and equipment clean, organized, sanitized, and sufficiently stocked
• Uses waste control guidelines and records all waste on spoilage sheet
• Understand and maintain proper sanitation and food safety
• Abides by all Company policies in the Human Resources Policies and Procedures, the Business Code of Conduct
• Other duties as assigned

Experience/Training/Education Requirements:

• Must be a minimum 21 years of age
• Highschool Diploma or GED
• 6 months to 1-year previous food service experience desired
• Must be flexible, have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues
• Working knowledge of food production techniques, purchasing, and sanitation procedures
• Excellent written and verbal communication skills
• Ability to take tasks that are not clearly defined and appropriately define problem, propose and implement solutions

License/Certificate: A valid food handler's card is required for this position. The company will cover the cost of the training and compensate employees for the time spent completing the course. The certification must be obtained within 30 days of the hire date

Ability to:

• Provide a two-way communication and nurture an ownership environment with emphasis in positive motivation and teamwork
• Ability to work with minimal supervision
• Ability to interact with all levels of customers and staff including management
• Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours
• Communicate effectively both verbally and in writing with all staff and vendors.
• Be detail oriented
• Present a professional appearance and demeanor at all times during the workday
• Excellent organizational and planning skills
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Must be energetic, self-disciplined with a strong sense of initiative, is detail oriented and has a passion for delivering exceptional guest service.
• Positive attitude and neat appearance
• Work ethics encourages strong urgency and quality in a team environment

Physical and Environmental Requirements:

Tasks are performed with moderate supervision without assistance for 40% of the workday; pushing and pulling doors open, lifting, stooping, bending and lifting at least 25 lbs. Walking for long distances for more than 50% of workday. This position may require work inside or outside of the building, as needed by events. Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours. Employees may be scheduled to work until 12:00am or later. Must be able to pass the background. Employee should use precautions & follow safety guidelines.