Commercial Security Service Technician in Pleasanton

Job Summary Security 101 is recruiting for a Commercial Security Service Technician in the San Francisco Bay Area. Candidates should have 7 to 10 years of strong experience servicing commercial electronic security access control, card access technology, video management systems, and enterprise software certification or high proficiency. Salary and Benefits Hourly wage ranges from $40.00 to $52.00, non‑exempt, commensurate with skills, product knowledge, and experience. Benefits include a 4 × 10 work week, medical, dental, vision, prescription coverage, 401(k) match plan, paid holidays, PTO, and more. Additional equipment provided: cell phone, laptop, and work vehicle. Why join Security 101 Competitive compensation. 4 × 10 work week. Industry‑leading security solutions and support. Growth opportunities in a dynamic, expanding company. A team‑oriented culture that values high performance. Skills/Abilities Minimum 3 years’ experience servicing and programming commercial access control, IP‑based video systems, and intrusion alarm systems. Minimum 3 years’ experience troubleshooting networked access control and IP video systems, including working on the customer’s network. Alternative experience such as a multi‑site Network Support Specialist or similar. Ability to support customer systems via remote diagnostics with professionalism. Knowledge and practical experience with the internet and networking is essential. Ability to work independently and resolve problems to the customer’s satisfaction. Valid driving license and clean MVR. Preferred Certifications or Proficiency Access Control: Genetec, Software House, Lenel/S2, RS2, OpenPath. Video: Axis, Exacq, Milestone, Genetec, Avigilon, Hanwha, IPConfigure. Locking Hardware: Mechanical/Electromechanical, Assa Abloy, Schlage, Von Duprin. Security 101 will invest in training for the right candidate. Responsibilities Servicing, troubleshooting, programming, and testing enterprise‑class security systems with minimal supervision. System knowledge of access control, IP video surveillance, intrusion, and visitor management. Programming and troubleshooting networked IP video systems. Programming and troubleshooting networked access control devices. Servicing commercial intrusion alarm systems and other IoT‑connected systems. Providing fanatical customer service when dealing with customers. Education High School (or GED) minimum requirement. Electronics training from a Technical School or Military training in electronics or communications. Additional Requirements Security 101 is a DFWP and EOE organization. Must have a clean driving record. Must pass background investigation and drug‑test screening. Must be able to work in both office and outside environments, climb a ladder, use a forklift, and carry boxes weighing 50 lbs. #J-18808-Ljbffr Energy Jobline ZR