Healthcare Account Manager

Account Manager – Responsible for high‑touch client‑facing role supporting group owners and existing accounts, focusing on customer service and long‑term relationship building. About the Role As the primary point of contact for assigned client accounts, you will ensure a seamless, positive experience by partnering with internal teams to deliver solutions, address client needs, and support ongoing account growth. This role is ideal for someone who thrives in a relationship‑driven environment and enjoys providing high‑level service. Key Responsibilities Act as the main point of contact for assigned client and group accounts Build and maintain strong, trust‑based client relationships Understand client needs and provide tailored support and solutions Manage and maintain existing accounts, identifying opportunities for growth or additional services Coordinate with internal teams to ensure timely and accurate service delivery Monitor account activity, track performance, and document interactions in CRM systems Proactively resolve client questions, issues, and concerns Provide ongoing communication and follow‑up to ensure client satisfaction Contribute to team goals and overall account management success Qualifications 2+ years of experience in account management, client services, or advanced customer service Strong interpersonal and relationship‑building skills Excellent verbal and written communication abilities Proven ability to manage multiple accounts and priorities simultaneously Detail‑oriented with strong organizational and problem‑solving skills Comfortable working collaboratively across teams Experience with CRM or related systems is a plus Benefits Beacon Hill offers a robust benefit package including medical, dental, vision, and federal and state leave programs as required by applicable agency regulations for eligible employees. Details will be provided upon hiring. Equal Opportunity Employer Beacon Hill is an equal opportunity employer. Individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Self‑Identification If you would like to complete our voluntary self‑identification form, please copy and paste the following link into an open window in your browser: #J-18808-Ljbffr Beacon Hill