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IT Operations Lead — Hybrid, Mentor & Resolve Complex Issues

Luther Ridge

Ascentria Care Alliance in Worcester, MA is seeking an IT Operations & Support Lead to drive hands-on technical leadership, mentor staff, and strengthen helpdesk operations. This role focuses on resolving Tier II/III issues while elevating processes and service quality across the organization. The position requires 5+ years of IT experience across support, administration, and networking, with a proactive, service-minded, and calm-under-pressure mindset. #J-18808-Ljbffr Luther Ridge

Vacancy posted 1 day ago
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