Customer Service Associate

We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and who can’t wait to get started! Responsibilities Regularly meet with sales lead to receive the newest service and product knowledge Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary Communicate frequent customer suggestions to the team to troubleshoot Create records of customer interactions and follow up to ensure all questions have been answered Maintain customer accounts and update with new account information as needed Qualifications Display strong communication skills, active listening skills, and personal skills High school graduate, G.E.D. recipient, or equivalent Previous work in a customer-facing position Compensation $40,000 - $45,000 yearly #J-18808-Ljbffr Insure Pacific Inc.