Customer Service Representative

Computer Support Specialists.

Short Term - Extension Unknown

M-F 40 hours a week

.30 Minute Unpaid Lunch Break

No Holiday work, or travel required

Highly Unlikely - Overtime

No Parking Provided

1. Minimum Candidate Qualifications:

The candidate must have a minimum of:

a. Proof of eligibility to work in NYS.

b. Three (3) years of customer service experience

2. Job Description and Required Services:

Duties include, but are not limited to, the following:

Search computer records/databases and interpret them in connection with inquiries

Evaluate documentation submitted in connection with inquiries and provide solutions

Draft accurate and professional emails in response to inquiries

Respond to inquiries in a prompt and courteous manner

Work in a high-volume, fast-paced environment

Have a keen attention to detail

Notes:

*This position is 100% on-site. Telecommuting is not permitted.

The office is accessible by mass transit

Salary commensurate with scope of work job experience

Proper footwear required to perform tasks in a safe manner.

Perform other reasonably related duties as required.

New Wave People is an Equal Opportunity Employer (EEO).

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