Quality Specialist at JSX in Dallas, Texas

Quality Specialist

At JSX, we're not just a lifestyle carrier we're a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.

About the Role:

As a Quality Specialist, you play a vital role in ensuring the accuracy, completeness, and compliance of aircraft maintenance records. You will be responsible for auditing, verifying, and maintaining documentation in full compliance with FAA regulations, company policies, and industry standards. Your work supports continuous airworthiness by identifying and resolving documentation discrepancies, tracking corrective actions, and preparing records for both internal and external audits. Through your attention to detail and collaboration across departments, you help maintain the integrity of aircraft records and ensure audit readiness at all times.

A Day in the Life:

Your day will be detail-oriented and collaborative, focused on ensuring aircraft maintenance records are accurate, compliant, and audit-ready. Typical responsibilities include:

• Auditing Maintenance Files: Review incoming aircraft maintenance records for accuracy, completeness, and compliance with FAA regulations, company policies, and Air Carrier standards.
• Evaluating Documentation: Compare records against internal procedures and regulatory requirements to ensure full compliance.
• Resolving Discrepancies: Investigate and coordinate corrections for paperwork errors, tracking issues, and data inaccuracies.
• Reconciling Records: Match physical documents with entries in electronic tracking systems and maintenance platforms.
• Maintaining Records: Organize and preserve aircraft documentation in compliance with FAA regulations and retention policies.
• Archiving & Verification: Perform monthly verification and archival of records to maintain accessibility and organization.
• Vendor Audits: Review vendor files and update required forms in the tracking system as needed.
• Working Independently: Operate under the guidance of the Quality Specialist Supervisor with minimal supervision.

Why Youll Love This Role:

• Be Part of a Team That Values You: Join a tight-knit, supportive group of aviation professionals who work together to uphold the highest standards of safety, compliance, and operational excellence.
• No Two Days Are the Same: From auditing maintenance records to reconciling data and resolving discrepancies, each day brings unique challenges that keep your work engaging and impactful.
• Make a Tangible Impact: Your meticulous documentation and compliance checks directly ensure continuous airworthiness, fleet reliability, and readiness for internal and FAA audits.
• Opportunities to Grow: Gain specialized knowledge in aircraft maintenance documentation, with access to ongoing training and certifications to advance your career in aviation quality.

What Makes a Successful Quality Specialist?

Were looking for someone who is:

• Detail-Oriented: You ensure every maintenance record is accurate, complete, and fully compliant because in aviation, precision is non-negotiable.
• Organized: You manage documentation workflows and audit schedules seamlessly, keeping every record accessible, accurate, and audit-ready.
• Collaborative: You work closely with Maintenance, Quality, and Regulatory teams to resolve discrepancies and maintain operational excellence.
• Critical Thinker: You analyze complex documentation issues quickly, finding solutions that keep aircraft airworthy and operations running smoothly.
• Proactive: You anticipate potential compliance or documentation gaps and address them before they can affect safety or regulatory readiness.
• Entrepreneurial Spirit: You bring energy, ownership, and creativity to your role, always looking for ways to improve processes and elevate the Customer experience.

Required Experience:

• High school diploma/GED
• Experience in auditing of documentation, filing, and management of required records to verify data integrity and compliance with regulatory and company standards.
• Microsoft Office, Outlook, and Adobe tools.
• Intermittent physical activity including bending, reaching, and prolonged periods of sitting
• Ability to occasionally lift 5-20 pounds
• Prolonged periods of digital screen usage.

Preferred Experience:

• Experience on Part 135 Air Carrier or Part 145 Repair Station Maintenance records.
• Prior work experience and/or formal training in the aviation industry, particularly in maintenance or records
• Experience with an Electronic maintenance tracking system
• Experience with SharePoint.
• Knowledge of FAA Airworthiness Directives, manufacture technical data and service bulletins
• Knowledge of Federal Aviation Regulations (FAR) and Part 135 Requirements
• Understanding of quality assurance and quality control processes

Skill, Licenses, & Certifications:

• Strong written and verbal communication skills for clear documentation and cross-departmental coordination
• Exceptional attention to detail and analytical ability for identifying discrepancies in technical records
• Ability to collaborate effectively with internal teams, vendors, and regulatory personnel
• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and Adobe Acrobat for recordkeeping and document management
• Willingness and motivation to learn and grow in aircraft records auditing, compliance, and quality assurance

Benefits & Perks:

• Health Benefits: New Crewmembers become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.
• Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family.
• 401(k) match: 50% of your first 8%
• Generous PTO: Take time to recharge with our flexible PTO plan.

Additional Information:

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc).

JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, and national origin.

Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!

Compensation Range: $21.1 - $24.8

JSX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Equal employment opportunity, including veterans and individuals with disabilities.