Talent Acquisition Operations Coordinator

Job Description

Job Description

Talent Acquisition Operations Coordinator

Schedule: Monday-Friday, 11:00 AM - 7:00 PM

Position Summary

The Talent Acquisition Operations Coordinator provides operational, administrative, and workforce support to the Talent Acquisition team while serving as a key employee resource across both 1st and 2nd shifts. This role is responsible for onboarding administration, workforce system maintenance, DLMS support, employee transactions, hiring administration, and employee support activities.

Working a schedule of 11:00 AM to 7:00 PM, this position extends Talent Acquisition and workforce support coverage beyond normal business hours, ensuring employees, candidates, supervisors, and operational leaders receive timely assistance. The coordinator serves as a critical partner in maintaining accurate workforce data, supporting hiring operations, onboarding new employees, processing workforce transactions, and assisting with day-to-day employee needs.

Essential Duties and Responsibilities

Talent Acquisition & Hiring Operations

• Support recruiters with hiring and onboarding administrative functions.
• Coordinate candidate communications throughout the hiring process.
• Prepare and process offer documentation and hiring packets.
• Schedule pre-employment activities and onboarding appointments.
• Coordinate employee start dates and onboarding schedules.
• Track candidate movement through the hiring process.
• Maintain recruiting records and applicant tracking systems.
• Assist Talent Acquisition leadership with hiring metrics and reporting.

DLMS & Workforce Administration

• Serve as a primary support resource for DLMS workforce transactions and employee maintenance activities.
• Process employee additions, transfers, status changes, and workforce updates within DLMS.
• Review workforce records to ensure data accuracy and compliance.
• Maintain accurate employee information across workforce management systems.
• Research and correct data discrepancies involving employee records.
• Assist supervisors and managers with workforce system questions and requests.
• Support workforce administration activities impacting payroll, scheduling, and employee records.
• Generate workforce reports and provide data support to HR, Operations, and site leadership.

Onboarding & New Hire Support

• Coordinate and facilitate all onboarding activities for new employees.
• Ensure onboarding documentation is completed accurately and on time.
• Prepare new hire materials, badges, and onboarding packets.
• Monitor onboarding completion and follow up on outstanding requirements.
• Partner with HR, Operations, Security, and site leadership to ensure a seamless onboarding experience.
• Support orientation preparation and onboarding logistics.
• Assist employees with employment documentation and onboarding-related questions.
• Help create a positive and engaging first-day experience for all new hires.

Employee & Shift Support

• Serve as the primary workforce support contact during late 1st shift and 2nd shift hours.
• Provide frontline support for employee questions regarding payroll, attendance systems, onboarding status, employment documentation, and company processes.
• Support supervisors and managers with workforce administration requests.
• Assist employees with navigating company systems and processes.
• Escalate complex employee concerns to Human Resources, Payroll, Benefits, or other appropriate departments.
• Support workforce communications and employee engagement initiatives.
• Provide consistent support coverage to site operations during extended business hours.

Reporting & Administrative Support

• Maintain workforce records and employee data with a high degree of accuracy.
• Generate hiring, onboarding, attendance, and workforce reports.
• Support reporting requests from Talent Acquisition, Operations, Finance, and HR leadership.
• Utilize Microsoft Excel to track workforce metrics and operational trends.
• Create and manage Microsoft Forms used for workforce administration and employee initiatives.
• Support process improvement initiatives and administrative projects.

Qualifications

Required

• High school diploma or GED.
• Minimum of 1-2 years of experience in Talent Acquisition, Human Resources, workforce administration, onboarding, or administrative support.
• Experience supporting employee onboarding processes.
• Strong organizational and multitasking abilities.
• Strong Microsoft Excel skills.
• Excellent verbal and written communication skills.
• Ability to work independently while supporting multiple departments.
• Ability to maintain confidentiality and handle sensitive employee information.
• Strong attention to detail and data accuracy.

Preferred

• Associate degree or higher in Human Resources, Business Administration, or related field.
• Experience working within DLMS or workforce management systems.
• Experience supporting manufacturing or distribution environments.
• Experience with onboarding administration and employment documentation.
• Experience creating Microsoft Forms and workflow automation solutions.
• Bilingual (English/Spanish) preferred.

Core Competencies

• Talent Acquisition Operations
• Workforce Administration
• DLMS System Management
• Employee Onboarding
• Employee Support Services
• Workforce Data Accuracy
• Reporting & Analytics
• Customer Service
• Problem Solving
• Communication
• Organizational Effectiveness
• Time Management
• Continuous Improvement
• Cross-Functional Collaboration
• Confidentiality & Professionalism