Market Research Panel Associate

Spherix Global Insights is seeking a Market Research Panel Associate to support the continued growth engagement and day-to-day management of the Spherix Community and the successful fielding of our healthcare market research studies.

This role serves as an important connection between our Community (Physician APPs and Market Access) internal research teams and external partners. The Panel Associate will support Community recruitment and engagement monitor active research studies maintain accurate community data assist with honoraria administration and help ensure research projects are fielded efficiently accurately and according to schedule.

The ideal candidate has prior market research and fielding experience preferably within healthcare or life sciences and is comfortable managing multiple concurrent projects in a fast-paced collaborative environment. This remote is remote to the employees home location.

Key Responsibilities

Community Management & Recruitment

• Support the day-to-day management of the Spherix Community including maintaining accurate participant profiles contact information participation history and other relevant community data.
• Recruit and engage physicians and other healthcare professionals for quantitative qualitative and other market research opportunities.
• Identify opportunities to grow the Community through targeted recruitment and outreach initiatives.
• Develop and support engagement strategies that encourage ongoing participation and strengthen relationships with Community members.
• Respond professionally and promptly to Community member questions or issues related to research participation membership surveys and honoraria.
• Support the administration and tracking of research participant honoraria.

Research Fielding & Project Support

• Support fielding activities for syndicated custom quantitative qualitative and other research studies across Spherix.
• Monitor active studies from launch through close including recruitment progress quotas participation and other key fielding metrics.
• Proactively identify potential fielding challenges and assist in developing solutions to keep projects on schedule.
• Provide timely project and recruitment updates to internal stakeholders and escalate issues when appropriate.
• Review research screeners questionnaires recruitment criteria and target lists to understand study requirements and support accurate sampling.
• Assist with target-list matching sample preparation survey invitations reminders and other fielding-related activities.
• Help ensure projects are completed according to specifications timelines and established research procedures.

Cross-Functional & Vendor Support

• Collaborate with research operations franchise and other internal teams to support study execution and recruitment needs.
• Participate in production fielding and operational meetings as appropriate.
• Coordinate with external sample and recruitment partners when additional research participants are required.
• Assist with vendor bid requests feasibility assessments quote review and fielding coordination as needed.
• Track and communicate project outcomes recruitment performance and relevant fielding metrics.
• Identify opportunities to improve community processes recruitment strategies workflows and overall participant experience.
• Provide general support to the broader Community/Network team and assist with additional projects based on organizational needs.

Education & Experience

• Bachelors degree or equivalent combination of education and relevant professional experience.
• Prior experience in market research fielding sample/panel management research operations or a related market research function.
• Experience managing or supporting multiple research projects simultaneously.
• Strong proficiency with Microsoft Office particularly Excel.
• Excellent organizational and time-management skills with the ability to prioritize competing deadlines.
• Strong attention to detail and demonstrated problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to communicate professionally with research participants internal stakeholders and external partners.

Preferred

• Market research experience within healthcare pharmaceutical biotech or life sciences.
• Experience recruiting or managing physicians healthcare professionals or other specialized research audiences.
• Experience working with survey panel/community management sample management or market research technology platforms.
• Experience working with external sample or recruitment vendors.
• Familiarity with quantitative and qualitative healthcare market research methodologies.

What You Bring

• You are a self-starter who can work independently while remaining highly collaborative with a broader team.
• You are exceptionally organized and comfortable managing multiple studies deadlines and priorities at once.
• You are proactive and recognize potential fielding or recruitment challenges before they become larger issues.
• You enjoy problem-solving and are comfortable adjusting strategies when research needs change.
• You communicate clearly and professionally and understand the importance of providing a positive experience for physicians and other research participants.
• You are detail-oriented and recognize that data accuracy participant communication and careful project execution are essential to high-quality market research.
• You are comfortable working in a growing organization where processes technologies and business needs continue to evolve.
• You enjoy working with dynamic professionals in a team-oriented environment focused on delivering high-quality healthcare insights.

Other relevant information:

• The position reports to the Director of Community
• Compensation package includes competitive salary and benefits (health 401K) commensurate with experience as well as a potential annual performance-based bonus for meeting performance objectives

Generous Benefits Package

• Competitive pay and an annual performance-based bonus
• 20 Days PTO per year and Christmas to New Years paid vacation
• Summer Fridays Memorial Day to Labor Day
• Competitive 401k with company match

About Spherix Global Insights

Spherix Global Insights is a market research and business intelligence firm focused on providing actionable insights to the life sciences industry. Through our specialized research franchises Spherix delivers deep market understanding across a growing range of therapeutic areas and specialty markets.

Our research is built upon direct engagement with healthcare professionals and other key stakeholders whose real-world perspectives help our clients better understand evolving markets treatment landscapes and opportunities within healthcare.

The Spherix Community plays an important role in supporting this research. By developing meaningful relationships with healthcare professionals and creating opportunities for them to share their expertise we are able to connect our research teams with the perspectives needed to deliver timely relevant and high-quality insights.

The Community Associate will play an important role in strengthening these relationships while supporting the continued growth of Spherix and its expanding portfolio of research franchises.

Required Experience:

Manager