Experience Support Associate

$20 per hour

Schedule: Early morning 6:00 AM11:00 AM

About Sloomoo

Sloomoo celebrates joy through an interactive experiential world focused on slime hands-on play and all things #satisfying. Sloomoo launched in October of 2019 with an immersive 12000 square-foot experience in Soho NYC where hand-crafted artisanal slime (dozens of textures and the most delicious scents) soothing ASMR and wondrous delights (you can slingshot slime walk on slime design your own slime and more) converge with glossy contemporary design.

Sloomoos universe has expanded there are now a total of 7 Institutes (NYC LA Houston Chicago Atlanta Charlotte Washington DC) and two MiniMoos (Boston Philadelphia) with more to come. MiniMoos are smaller than the Institutes but packed with as much color surprise and play.

The brand has been featured in People Magazine Vogue the Today Show the Kelly Clarkson Show the Tamron Hall Show Forbes INC and more.

The mission: Deliver joy whether youre a kid or kid-at-heart.

Position summary

The Experience Support Associate plays an essential role in preparing and supporting Sloomoo Institute for daily operations. Working an early morning schedule from 6:00 AM 11:00 AM this position supports both facility readiness and back-of-house operations helping ensure that guest-facing spaces are clean safe organized stocked and ready for opening while also supporting receiving inventory product movement and operational organization.

Once the Institute opens the Experience Support Associate continues to support operational needs through guest operations addressing facility stocking inventory and back-of-house priorities as needed.

This is a hands-on role that combines elements of facilities upkeep cleaning receiving inventory support stocking and general operational assistance. The ideal candidate is dependable highly organized comfortable performing physical work and able to work independently while managing multiple priorities within a structured daily routine.

You will be key to upholding Sloomoos values:

1. Joy Joy is our DNA. We spark wonder play and creativity in everything we do.
2. Accountability We own it. Every action every result our name is on it.
3. Collaboration Joy happens when we create together. We rise as one team.
4. Innovation We push limits dream big and turn bold ideas into reality.
5. Inclusivity Everyone belongs. Every voice matters.
6. Resilience We pivot solve and grow stronger through every challenge.
7. Excellence Good isnt enough. We obsess over the details that make greatness.

Responsibilities

Receiving inventory & stocking

• Receive unload inspect and stock incoming deliveries.
• Maintain organized and clearly labeled storage areas.
• Assist with inventory tracking cycle counts and resolving discrepancies.
• Stock and replenish operational retail production and cleaning supplies.
• Follow FIFO and established inventory procedures.
• Move products and supplies between departments as needed.

Facility & experience readiness

• Sweep mop vacuum and clean assigned areas throughout the facility.
• Clean and sanitize high-touch surfaces work areas windows mirrors and restrooms.
• Remove trash and recycling and maintain clean organized waste areas.
• Ensure guest-facing and back-of-house areas are clean organized stocked and ready for opening.
• Maintain organized janitorial storage and supply areas.
• Identify and report maintenance or safety concerns to leadership.
• Complete assigned daily cleaning and operational tasks.

Operational support

• Assist with packing labeling organizing and preparing products or materials.
• Maintain a clean and organized back-of-house workspace.
• Support production retail and Experience teams as operational needs arise.
• Conduct basic quality checks and escalate inventory or product concerns.
• Support operational needs during guest operations.
• Perform additional duties as assigned.

Physical requirements

• Ability to lift and carry up to 50 lbs.
• Ability to stand and walk for extended periods.
• Ability to bend reach push pull squat and navigate stairs.
• Ability to perform physically active cleaning stocking and inventory duties.

Qualifications

• Previous experience in hospitality facilities inventory warehouse retail or similar environment preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Ability to multitask and adapt to changing priorities.
• Strong communication skills.
• Dependable attendance and punctuality.

Inclusivity commitment

Sloomoo Inc. is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities career development opportunities and promoting initiatives aimed at creating a culture that is meaningful innovative and successful. Sloomoo Inc. does not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression age status as a protected veteran status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.

Sloomoo Institute Terms and Conditions

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Required Experience:

IC