Medical Assistant, Experienced Front and Back Office

Why Work for Us Balboa Nephrology is the largest kidney care practice in California and participates in a national Medicare program focused on value‑based care. Through our joint venture with Evergreen Nephrology we are a growing organization with opportunities for professional and personal growth. We will help you grow in your leadership experiences while learning the new value‑based care world. Comprehensive benefits package that includes medical, dental and vision beginning on the 1st of the month, 30 days after hire. Employer contribution of up to 7.5% of annual pay for your 401(k). Generous paid time off plus 8 paid holidays, a birthday float day off and a mental‑health day. Company‑paid life insurance. Employment of medical and health services managers is projected to grow 32% from 2020‑2030, much faster than the average for all occupations. Voted four years in a row as a Top Workplace in San Diego (2020‑2024). Our Values Patient‑centered Accountable Respect Innovation Data‑driven Our Mission to consistently deliver superior care – Balboa Care – to every patient with kidney disease. About The Position The Clinical Support will assist in the delivery of excellent patient care management by performing routine clinical and administrative tasks to keep the office running efficiently. Essential Duties And Responsibilities Clinical Duties Taking medical histories and vital signs Reconciling medication lists Explaining treatment procedures to patients Preparing patients for examination (in‑person and/or telehealth appointments) Assisting the physician during exams Collecting and preparing laboratory specimens Instructing patients about medication and special diets Authorizing prescription refills as directed Removing sutures and changing dressings Stocking examination rooms Maintaining instruments and preparing sterilization as required Keeping inventory of medications and supplies Maintaining all logs and required checks (e.g. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change) Providing coverage for other MAs as needed Other duties as assigned; travel may be required Front Office Duties Using computer applications Answering telephones, taking telephone messages and providing feedback and answers to patient/physician/pharmacy Greeting patients and scheduling appointments Updating and scanning patient medical records Coding and filling out insurance forms Arranging for hospital admissions and laboratory services Handling correspondence Collecting copays Other duties and tasks as assigned Required Qualifications Minimum of 2 years of experience as a Front and Back Office Medical Assistant Medical Assistant Certification Proficiency using EHR software applications Bilingual in English/Spanish Preferred Qualifications Experience using EPIC Required Skills Excellent verbal and written communication Ability to provide excellent customer service Ability to interpret, adapt and apply guidelines and procedures Ability to use good reasoning and judgement and react appropriately in emergency situations Ability to establish and maintain effective working relationships with patients, medical staff and coworkers Other Considerations Background check required Travel to other sites within San Diego County may be required Job description is not designed to cover or contain a comprehensive listing of activities; duties, responsibilities and activities may change at any time with or without notice. Supervisory duties – No Language Skills English: speaking, hearing, reading, writing, typing and responding; understanding clinical/medical vocabulary. Vision Requirements Close vision, ability to adjust focus and see color. Physical Demands Lifting up to 35 pounds unassisted; standing for extended periods; repetitive stooping, walking, stretching, reaching and some sitting; use of full range of body motions required to lift patients, wear a lead apron and lift and move supplies. Must be able to safely ascend and descend stairs as a core part of the job, with or without reasonable accommodation, when no elevator or lift is present. Work Environment Potential for mucous membrane or skin contact with blood, body fluids or tissues; use of appropriate personal protection measures required. Routine use of standard office equipment such as laptop, computer, mouse and photocopier. Pay Range $23.00 – $25.00 per hour Location In person EEO Statement Balboa United is an equal‑opportunity employer and makes employment decisions on the basis of merit. We prohibit unlawful discrimination on the basis of race, color, creed, religion, sex, marital status, military status, age, national origin, disability, genetic information, sexual orientation, or any other basis protected by applicable federal, state, or local law. All employees who believe they have been subjected to unlawful discrimination should submit a written complaint to their manager or Human Resources. The Company is committed to compliance with all applicable laws providing equal employment opportunities. #J-18808-Ljbffr