RN Case Manager

The Waters Mission

The mission of The Waters is 'To create a sense of community where everyone THRIVES'.

We recognize that every team member is a direct reflection of The Waters. Attracting and investing in professional, caring, and compassionate team members is essential to our mission. We want our team members to feel inspired and to THRIVE, just as our residents do.

Why The Waters?

Full array of benefits (medical, dental, vision) available the first of the month following the date of hire

Company paid Short and Long Term Disability

Company provided HSA contribution PLUS matching dollars

Healthy Savings and Rewards Programs

Behavioral and Mental Health Resources

Generous PTO Policy-Available for use on day 1

401K Match Automatically fully vested

Position Summary & Primary Responsibilities

The RN Case Manager role supports the Director of Health and Wellbeing and the day-to-day clinical operations of the community. The RN Case Manager plans, organizes and coordinates the nursing process to provide excellent care to residents based on The Waters Way of service, presence and partnership. The RN Case Manager serves as a key point of contact for team members, residents, resident representatives and providers. The RN Case Manager is responsible for providing exceptional customer service, utilizing courtesy, dignity, and respect.

Clinical Responsibilities

• Manages resident care with specific knowledge and experience in assessments, symptom management, crisis intervention, service recovery and family collaboration.
• Collaborates with other health care entities, such as providers or therapeutic disciplines, in the assessment of resident care needs; adjusts the resident service plan to correlate with best recommended care through an interdisciplinary mindset.
• Responsible for the identification of clinical education needs that are outside of routine requirements, such as new resident specific skill competencies.
• Responsible for conducting comprehensive clinical assessments to identify person-centered and holistic approaches to care needs and to promote successful outcomes.
• Assigns and oversees appropriate delegation of services to subordinate team members.
• Maintains appropriate clinical data integrity through best practice documentation standards and appropriate use of data-based systems.
• Responds immediately to unexpected/emergency situations that arise outside of the daily assignment, including but not limited to: emergency response system calls from residents, security issues, and falls.

Supervisory Responsibilities

• In conjunction with the Director of Health and Wellbeing, the RN Case Manager provides supervision of the health and wellbeing team, including coaching, counseling, and disciplining employees to promote growth, development, and health and wellbeing.
• Builds loyalty and common purpose among all team members who will deliver a myriad of services, both traditional assistance with daily living, nursing care and a host of wellbeing services.
• Identifies and encourages growth potential opportunities for team members.
• Maintains risk management, including medication error and fall assessment and invention.
• Collaborates with the Director of Health and Wellbeing to implement VA reporting procedures and intervention, including MAARC documentation, internal investigation and resolution.
• Responsible for ensuring appropriate application of the resident service plan, including thorough, accurate, and efficiently completed delegated services.

Education & Experience:

• Licensed as a Registered Nurse (RN) in good standing by the state in which the community is located.
• Preferred two years of general nursing experience within a geriatric setting.
• Dementia certification or willingness to become certified.
• Preferred previous supervisory and leadership experience.

The Waters is an equal opportunity employer proudly committed to a diverse workforce. The Waters participates in E-Verify.