Shipping Supervisor

Johnstone Supply, North America’s leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity to join our team. Over the last seven decades, Johnstone has grown into the industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google and Fujitsu, to provide contractors with world‑class products, technical expertise, and quality service. Responsibilities Ensures Johnstone stores receive the right product at the right time and in the right condition by monitoring the daily order‑filling workload and directing labor needs; checking shipping documents for accuracy; answering questions related to the Shipping department; coordinating emergency or unusual shipments with truck lines; and ensuring Distribution standard operating procedures are followed. Ensures a safe work environment by observing and coaching employees; removing potential safety hazards; maintaining a clean work area through a “clean as you work” process; and participating as a permanent member of the Safety Committee. Maintains department staff by conducting interviews in the hiring process and making recommendations; overseeing the training of new employees and cross‑training of existing employees; coaching, counseling, and disciplining employees as necessary; and conducting mid‑year progress performance reviews as well as annual performance reviews. Maintains department payroll through use of ADP. Ensures that Distribution Center Employees have the appropriate training support to be successful in their individual roles and provides ongoing coaching and professional development. Ensures established performance standards and budgets are met by reviewing weekly, monthly, and quarterly reports and taking necessary actions. Maintains communication between employees and supervisors by conducting department meetings. Communicates daily warehouse staffing with fellow supervisors and makes recommendations for handling volume of work. Maintains Distribution Building integrity through lock‑up procedure and securing the building at day’s end as well as handling minor building maintenance when needed or applicable. Ensures end‑of‑day system close‑out process is performed nightly. Actively involves oneself with the Distribution Center’s carrier base, including timely communication, monthly service reviews, and daily communication on issues that negatively impact the Distribution Center or its customer base. Works closely with the facility and/or department trainer – reviewing discrepancies, identifying training needs of staff, and issuing timely follow‑up with associates. Maintains equipment servicing including daily equipment checks, battery watering procedures are followed and ensures that all necessary equipment repairs are made timely. Ensures that all lift equipment drivers are tested on the machinery prior to issuing use approval. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (G.E.D.); five+ years related experience and/or training; or equivalent combination of education and experience. Bachelor’s Degree highly preferred. Job Specific Knowledge, Skills and Abilities Knowledge of aspects related to the shipping of products in distribution industry. MHE (OP, Reach and EPJ). Working knowledge of Microsoft Excel and other Office applications. Knowledge of human resource management principles, including hiring, training and orienting, coaching, and evaluating employees as well as providing discipline when necessary. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Problem‑solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems. Ability to plan, organize, and direct the activities of subordinates. Ability to develop efficient work procedures. Ability to attend to details. Ability to listen to others to identify concerns and needs. Ability to communicate with others in order to influence attitudes and actions. Skill in facilitating open lines of communication. Ability to communicate information across different individuals, departments, and external parties. Ability to complete paperwork and necessary documentation. Ability to work with others in a team‑based environment. Ability to lead others in meeting company goals and standards. Desire to support and meet the needs of customers, other employees, and the company as a whole. Physical Demands While performing the duties of this job, the employee is required to sit, stand, and walk on a concrete floor for much of the workday. The employee is regularly required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. The employee is frequently required to lift and carry or move up to 50 pounds and may be required to lift more weight with mechanical assistance or the assistance of team members. For driving duties (if applicable), the employee is required to sit for long periods of time and may experience bouncing and vibration. The employee is frequently required to talk or hear. Special vision requirements include near vision, distance vision, peripheral vision, and color vision. Work Environment Time will be spent in an unconditioned warehouse environment, which may have hot and cold temperatures, dust, dirt, and noise, as well as in a company vehicle. Additional time may be spent outdoors, in trucks, and in the office and/or store. While outdoors, the employee is exposed to a variety of weather elements including sunshine, rain, heat, cold, and humid conditions. Occasionally, the employee is exposed to fumes, airborne particles, or toxic or caustic chemicals. The normal workday will be from 8 to 12 hours per day; however, the hours may be longer when specific projects are due. Some extended schedules may be necessary. Company Values Safety: Always prioritize safety, both at work and at home, while ensuring those who work for you work safely. Customer Focused: Take the perspective of those we serve, anticipate their needs, and respond quickly. One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team. Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity. Innovate: Embrace and create change that drives continuous improvement and customer‑valued solutions. Benefit Overview Competitive Paid Time Off (PTO) Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediate vesting Holiday pay – we recognize and pay our employees for 7.5 holidays per year Paid Parental Bonding Time Employer‑subsidized medical, dental, and vision plans Employer‑paid life insurance and short‑term disability Voluntary long‑term disability, accident, critical illness, and hospital indemnity insurance 24/7 access to virtual care/telehealth options Health Savings Account (HSA) with employer contribution; Flexible Spending Accounts (FSA) Wellbeing program with opportunity to earn reduced medical costs Employee Assistance Program (EAP) for you and your family Tuition reimbursement Employee referral bonus program Employee service milestone recognition program Compensation $60,000 to $80,000 EOE & E-Verify Participating Employer. #J-18808-Ljbffr Johnstone Supply