Restoration Technician

Job Description

Job Description

Restoration Technician | Where Your Craft Meets Your Calling

The First Responder, A.K.A. The Hero

Are you the dependable person your friends turn to for help? Do you get satisfaction from a job well done? Does the phrase “dirty hands, clean money” speak to you? If so, we're looking for you.

If you're tired of dead-end jobs and want a career, culture, and community you can be passionate about, then it's time to ignite your passion!

We are hiring individuals who want a fast paced environment where no two days are the same.   Ideal candidates enjoy structure but also thrive in the unexpected. Our Restoration Technicians are the first ones who show up to help our customers after they’ve experienced sudden property damage. Technicians set the tone for a five star experience and take the first steps to turn a negative situation into a positive experience.

What You’ll Do:

• Respond to emergency property damage with urgency and compassion
• Utilize industry-specific smartphone apps and software to document job site conditions
• Extract standing water
• Move contents (furniture) to prevent further damage
• Perform neat and clean demolition of non-restorable materials
• Set drying equipment and monitor progress until affected materials are dry
• Proactively communicate scheduling needs to the team
• Be the expert who builds trust by showing off what you know in a friendly, humble, and professional way.

What’s In It for You?

• Next-level training – learn from leaders in the industry
• Career acceleration – a clear career advancement path with multiple levels and the organizational support to achieve them
• Lack of boredom – every day is different, keeping you on your toes and ready to take action
• An uplifting work culture – it’s time for you to actually enjoy coming to work! 
• A sense of purpose - you’re able to use your skills to make a difference in someone's life during their time of need

Are You the Right Fit?

✅ You are hungry, driven, and ready to roll up your sleeves and get rewarded for hard work

✅ You move quickly, adapt, and execute without hesitation

✅ You take pride in working with your hands and making things look new again

✅ You are a servant-hearted leader who builds relationships with teammates and clients.

✅ You get excited about opportunities to put your skills, training and certifications to the test

✅ You see challenges as opportunities and love solving problems

Who We Are:

PHC Restoration is a second generation woman-owned business that has been specializing in property damage restoration and reconstruction since 1971. We are always searching for professionals who want to be a part of a dynamic, growing company and who like to work in a fast-paced and fun environment. 

Our mission is to positively impact our team, customers, and community and we do that through delivering an excellent restoration experience!

We offer an extensive training and onboarding process that empowers new teammates to succeed in their role. Our ideal team member is passionate about helping others and is committed to living by our team’s values: being thankful, enthusiastic, compassionate, and humble.

Think you’d be a great fit? Here’s the process to follow:  

Step One – Apply Online

Step Two – Take our Culture Index Survey:

Step Three - Follow Up With Us During Business Hours And Tell Us Steps 1 and 2 Are Complete

Benefits : 8 paid holidays per year, Paid Time Off, 401K Match and Profit Sharing, Health and Dental Insurance, Life Insurance, On-Call and After Hours Bonuses, Company-Wide Monthly Sales Bonus

Requirements : Valid Driver’s License and reliable transportation. Willing to be on-call for one week every 6 weeks. Willing to work in crawl spaces and attics.

Job Type : Full-time

Location : Lillington, NC