RMA Repair Technician

RMA Repair Technician

Performs any and all repair operations of incoming customer returns (RMA's) within the department. Tests completed assemblies per related documents using specialized tools. Refers to technical drawings and written instructions such as Assembly & Test Procedures (ATP's) and/or Component Maintenance Manuals (CMM's) as required. Responsible for the disassembly, re-assembly, rework/repair and re-test of rejected parts coming back from customers.

Job duties and responsibilities include:

• Perform millipore sampling, test as received, dis-assemble, clean, rework/repair as required, re-assemble and re-test all valves returned to Crissair assigned by manager with the help of assembly and test leads or senior RMA coordinator.
• Set-up tests as required.
• Read pressure gauges and flow meters and accurately log data to ATP requirements.
• Capture data of all incoming returns accurately in order to capture the scope of work required for each RMA.
• Apply lock wire, sealants and torque seal are required by blueprints and work instructions.
• Follow daily RMA dispatch reports and other direction provided by management.
• Install internal components using arbor press and proper fixtures.
• Identify causes for test failures, rework, and suggest corrective action as required (submit to manager for approval).
• Provide manager/senior RMA coordinator with detailed analysis and test results in support of corrective action requests.
• Must be able to troubleshoot confirmed failures of any and all customer returns.
• Seek and document lean ideas to improve efficiency in the department.
• Notify manager of any equipment that requires repair.
• Keep workstation and test equipment clean and free of unnecessary debris (FOD).
• Properly handle and dispose of chemicals used.
• Maintain all safety standards and use safety equipment as required.
• Identify any routings discrepancy and notify manager/senior RMA coordinator so changes can be made if necessary.
• Complete assigned jobs performing assembly, test set-up, and test of RMA's with the help of senior RMA coordinator or A&T leads.
• Read, interpret and understand blueprints, Assembly & Test Procedures (ATP's) and Component Maintenance Manuals (CMM's).
• Assist other departments (inspection) when requested or assigned by management to do so.
• Willing to learn inspection techniques (part inspection/receiving inspection) with additional training to assist as required.
• Create evaluation and test results on teardown reports using Microsoft Word.
• Update and maintain RMA log using Microsoft Excel.
• Create failure analysis reports/power point presentations when required.

Qualification requirements include:

• Education/Experience
  • High school diploma or general education degree (GED);
  • 2-4 years related experience
  • Strong knowledge of hydraulic principles and systems
• Language Skills
  • Good command of the English language, both written and spoken.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write in simple correspondence.
  • Ability to effectively present information regarding failure analysis/evaluations of all incoming RMA's to management, customers and other employees.
• Math Skills
  • Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
  • Ability to perform operations using units of American money and weight measurement, volume, and distance.
• Reasoning Skills
  • Ability to apply common sense understanding to carry out instructions furnished in written, verbal, or diagrams such as drawings, ATP's, CMM's and/or work orders.
  • Ability to deal with problems involving several concrete variables in standardized situations.
• Computer/Office Skills
  • Basic windows/internet browser
  • ERP/Inventory
  • Blueprint reading
  • Hydraulics certification
  • Must be able to read and interpret ATP's and/or CMM's

Physical demands and work environment include:

• Physical Demands
  • Frequent activities: standing, sitting, walking, typing, handling objects, reaching, talking/hearing, lifting/pushing/pulling up to 10 lbs
  • Occasional activities: lifting/pushing/pulling up to 25 lbs, stooping, kneeling, crouching.
  • Rare activities: climbing/balancing, lifting/pushing/pulling heavy weights (50100+ lbs).
• Vision Requirements
  • Frequent: close vision
  • Occasional: color vision, peripheral vision, computer work and focus adjustments
  • Rare: distance vision and depth perception
• Work Environment
  • Frequent exposure: mechanical parts, fumes, airborne particles, toxic chemicals, and moderate-to-loud noise.
  • Occasional exposure: vibration and very loud noise.
  • Rare exposure: high places, outdoor weather, electrical shock, very quiet to quiet noise.

About Crissair, Inc.

Since 1954, Crissair has manufactured high-quality precision components for nearly every airframe manufacturer and major subcontractor in the industry for both military and commercial aircraft. Crissair's primary objective is designing, developing and manufacturing superior quality hydraulic, fuel and pneumatic system components of all complexity levels. Strict design specifications and rigorous quality criteria are the essential factors in Crissair's success. Our deep knowledge and understanding of our markets and customers' industries allow us to adapt and deliver quality relevant products and services. This experience, together with our commitment to a customer-centric culture, is the reason why many of the world's largest companies turn to Crissair as a partner on everything from day-to-day operations to some of the most challenging aerospace projects around the world.

Compensation and benefits offered include:

• Actual base salary offered to the selected applicant will be based on their work location, qualifications, job related skills, relevant education, and training experience.
• Base hourly rate range minimum $24.71- maximum $29.65
• Crissair offers the following benefits to regular full time employees:
• Medical (PPO or HMO), dental, and vision insurance
• Healthcare flexible spending account or health savings account
• 401(k) retirement plan with company match
• Stock purchase plan with company match
• Company paid basic life insurance
• Paid time off, sick leave, bereavement leave, paid jury duty & holidays
• Parental & caregiver leave
• Professional education assistance program
• Employee assistance program
• Employee appreciation incentives (birthdays, service awards, etc.)
• PPE reimbursement

Crissair, Inc. respects your privacy. To learn more, please read our Privacy Statement.

Crissair, Inc. is an equal opportunity employer. Applicants are considered on the basis of skills, experience, and qualifications without regard to race, color, religion creed, sex, sexual orientation, age, national origin, ancestry, marital status, physical and mental disability, veteran status, medical condition, genetic information or characteristics, gender and gender identity, or any other legally protected status. Please note, the company provides goods and services to the US government under the International Traffic in Arms Regulations (ITAR) and must comply with the requirement that all employees be US citizens or permanent US residents with valid green cards. We comply with the Los Angeles County Fair Chance Ordinance for employers. We will not inquire about your criminal history until after a conditional offer of employment has been made. Any criminal history will be considered in accordance with applicable laws and regulations.

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