Reasonable Accommodation Specialist

Reasonable Accommodation Specialist

The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community. The ACS Office of Equal Employment Opportunity (OEEO) is responsible for ensuring ACS's compliance with New York City's Equal Employment Opportunity policy, as well as federal, state, and local laws that prohibit employment discrimination. OEEO is committed to eliminating discrimination in employment; to maintaining a work environment which is free from any form of unlawful discrimination, including sexual harassment; to promoting a progressive diversity and inclusion program for achieving a representative workforce; and to providing a prompt, fair, and impartial review, and adjudication of discrimination complaints. One of the OEEO's responsibilities is the processing of requests for reasonable accommodations. A Reasonable Accommodation (RA) Request is a modification or adjustment to a job, work environment, or way things are usually done during the hiring process. RA's allow eligible employees and applicants to enjoy the rights and privileges of employment and perform the essential functions of their job unless such accommodation would cause an undue hardship for the agency. OEEO is currently seeking a Reasonable Accommodation (RA) Specialist who is interested in diversity, equity, and inclusion in the workplace. The Reasonable Accommodation (RA) Specialist tasks will include but are not limited to:

• Process employee reasonable accommodation requests.
• Interview, collect, analyze, and interpret information to evaluate employee reasonable accommodation requests.
• Track and monitor assigned reasonable accommodations request.
• Act as a liaison between employees, divisions, and outside parties in the resolution of employee reasonable accommodation requests.
• Provide guidance to staff on matters related to employment discrimination and reasonable accommodations.
• Articulate and disseminate decisions made by the OEEO in a clear and concise manner.
• Record and maintain relative and sensitive documentation, including dispositions, scan supporting documents, etc.

Salary: $62,868.00 – $97,593.00

Location: Manhattan

Job Type: Full-time

No exam required

Department: Equal Employment Opportunity-Cr

Minimum Qualifications:

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills:

The preferred candidate should possess the following:

• Familiarity with the NYC Equal Employment Opportunity Policy and NYC Reasonable Accommodation Procedural Guidelines.
• Experience providing guidance with a human-centric, operations support and customer service approach.
• Excellent communication, written and verbal skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Ability to work in high-pressure situations.
• A bachelor's degree in law and or education and experience pertaining to legal arenas preferred.

Public Service Loan Forgiveness:

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at

Residency Requirement:

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.