Systems Administrator

Saia Communications provides a comprehensive range of services that support two-way radiocommunications across Western and Central New York. We are seeking a talented and responsible Systems Administrator to support end users, core infrastructure, system monitoring, security-minded operations, documentation, and automation across the organization.

ROLE SNAPSHOT

Service Area: Western and Central New York Schedule: Primarily standard business hours; occasional response to alarm conditions outside normal hours Travel: Occasional travel to company or customer locations using a company vehicle when necessary Role Focus: End-user support, Windows administration, deployments, monitoring, security-minded operations, and automation

CORE RESPONSIBILITIES

Provide technical support and user training for internal and external end users. Provision user accounts and deploy client hardware, software images, and peripherals. Apply configuration changes across supported applications and services. Assist in monitoring system status and respond to alarm conditions, including occasional after-hours support. Maintain patch management for all Windows-based devices in the domain. Deploy pre-configured network equipment such as switches and routers. Coordinate with the Systems Engineer on end-user security training, password hygiene, and phishing tests. Assist with integration to external systems such as building controls and data acquisition devices, typically low-voltage systems. Utilize and maintain existing automation scripts; improve and expand automation of maintenance tasks in coordination with the Systems Engineer. Update system documentation, including change reports, and perform all work with a clear understanding of system security and availability impacts. Occasionally travel within the service area to company or customer locations and maintain a professional appearance and demeanor with coworkers and customers.

CORE TECHNICAL REQUIREMENTS

Comprehensive understanding of modern IT security principles. 3+ years of experience with core Windows systems, including Active Directory, Azure / Entra ID, Group Policy, DHCP Server, and DNS Server. 2+ years of experience with Microsoft 365 administrative tools. 2+ years of experience with Microsoft PowerShell. 2+ years of experience with Microsoft SQL Server. Imaging and deployment of client devices, including hardware and software setup. Troubleshooting peripheral hardware issues. Basic network troubleshooting skills across OSI Layers 1–3. Application note: Candidates with experience in the preferred systems and technologies listed below should explicitly include them in their application.

PREFERRED EXPERIENCE TO HIGHLIGHT

High-availability technologies such as Windows Server Failover Clustering or SQL Server Always On Availability Groups. Administration of email services. Administration of multifactor authentication solutions. Common Linux services such as Apache, NGINX, or Postgres. Python programming language.

MINIMUM QUALIFICATIONS

Bachelor's degree in a field directly related to systems administration and 4+ years of directly related work experience; or, for candidates without a degree, 6+ years of directly related work experience. Relevant education, certification, or work experience that demonstrates competency in core IT security principles, such as Security+, CISSP, or GSEC. Ability to pass a background check, including criminal history. Valid driver's license and a driving record that meets eligibility requirements to operate a company vehicle. #J-18808-Ljbffr Saia Communications Inc