Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties

ABOUT OUR AGENCY:
I opened my agency in 2001 and have proudly served the Milan and Rock Island communities for over 25 years. I've raised my four children here, and family has always been my top priority. I'm also a proud grandfather with another grandchild on the way! Outside of the office, I enjoy talking sports, fishing, camping, and spending time outdoors with my dog.

Our agency believes in being an active part of the community we serve. Building lasting relationships with our customers and supporting the families in our area is at the heart of everything we do.

We offer licensing reimbursement, paid time off, opportunities for professional growth, and a strong commitment to work-life balance. I believe in working hard, celebrating success, and creating an environment where our team can build rewarding, long-term careers.

Our culture is built around family, teamwork, and having fun while doing meaningful work. I believe in putting family first and creating a workplace where people enjoy coming to work every day. I'm looking for someone who is motivated, dependable, and ready to grow with a team that works hard, supports one another, and enjoys the journey together.

ROLE DESCRIPTION:
Neil Ferrari - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.